Associate Analytics Product Specialist

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.  

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.  

Your Team's Impact 

FactSet's Analytics business continues to grow in size, reach, and complexity. Associate Analytics Product Specialists are a team of subject matter experts, combining deep product and industry knowledge to help ensure customer success. The team plays a critical role in support escalation, implementations, solutions re-engineering and optimization, internal training, thought leadership, and regional business growth. We are looking for driven individuals with a passion for working with our Analytics suite to join this dynamic team.

What You'll Do

In this role, you will have the opportunity to solve complex problems, build elegant solutions, and directly influence the investment process of our clients. You will leverage your exceptional technical skills to deliver clear and effective communication of complex concepts to clients of varying levels of sophistication. As a member of the Associate Analytics Product Specialist team, you will have the opportunity to become a thought leader and trusted resource for our clients. We are looking for someone who is enthusiastic, intellectually curious, and takes pride in the work they do. This role offers a unique opportunity to develop deep expertise across all areas of the Analytics suite, setting you up for a successful and rewarding career at FactSet.

Responsibilities:

• Retention efforts focused on both reactive and proactive analytics support work
• Execution on project-based engagements such as implementations, solutions optimizations and other time and knowledge intensive projects to create a better user experience and/or enable sales opportunities
• Effectively communicate with our most sophisticated users via a strong understanding of investment principles and their current applications in the industry.
• Act as a resource for Generalist Sales, Specialty Sales, Client Consulting, and Client User Support teams to address time-sensitive and/or complex Analytics needs.  This includes web and on-site visits for demos or projects that need Analytics Product Specialist involvement.
• Organize and relay client feedback for enhancements and bugs to Product Development.
• Develop and maintain up-to-date knowledge of the finance industry, current market trends and economic factors in order to maintain a competitive edge and form support strategies.

What We're Looking For

Requirements:

• Exposure to investment analytics software, financial markets, or related technologies is a plus. Prior experience is not required; we welcome entry-level candidates with a strong interest in learning. 
• Proficiency with R, Python, Matlab, SQL, or desire to learn these tools
• Proven technical proficiency, particularly with writing complex screening codes
• Detail-oriented with the ability to see the big picture
• Enthusiasm, strong sense of initiative and a desire to take ownership
• Bachelors degree required
• Preferred Certifications: Performance Analyst, Quant

What's In It For You 

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means: 

• The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up. 

• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, and family leave. 

• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives. 

• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions. 

• Career progression planning with dedicated time each month for learning and development. 

• Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging. Learn more about our benefits here. 

Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications. 

The budgeted salary range for this position in the states of California and New York is $67,00-$76,000.

Please Note: the salary range may differ in other locations.