Site Reliability Engineer II - Hyderabad, India
MetLife · No · 1d ago
Mid levelHybridDevOps, SRE & Infrastructure
Site Reliability Engineer
Role Overview
A Site Reliability Engineer (SRE) will be responsible for ensuring highly available, scalable, performant, and reliable data platforms, pipelines, and services. The role will drive operational excellence, strengthen observability, improve incident response, reduce toil through automation, and collaborate with engineering, data, cloud, and operations teams to deliver resilient services and measurable business outcomes.
Key Responsibilities
- Ensure availability, performance, scalability, and reliability of data platforms, pipelines, and services through proactive monitoring, troubleshooting, and timely issue resolution.
- Design, implement, and operate large-scale data systems in partnership with engineering teams, using automation and tooling to streamline operations.
- Develop scripts, utilities, and reusable automation to reduce manual effort, minimize errors, improve efficiency, and support repeatable platform operations.
- Build and continuously improve monitoring, alerting, dashboards, and observability signals for early detection, faster response, and improved platform health.
- Participate in incident response, service restoration, root cause analysis, postmortems, and corrective actions to strengthen resilience and prevent recurring issues.
- Maintain clear documentation, runbooks, processes, and operational procedures while promoting knowledge sharing and alignment with governance, controls, and production support standards.
Candidate Qualifications
- 4+ years of experience in production support, DevOps, infrastructure, cloud operations, data platform operations, or software engineering.
- Experience supporting business-critical systems and working within incident, problem, and change management processes.
- Strong scripting and automation skills using Python, PowerShell, Bash, Spark, or equivalent technologies.
- Bachelor's degree in computer science, engineering, or equivalent practical experience.
- Exposure to hybrid cloud platforms, Azure-hosted services, regulated enterprise environments, insurance, banking, or financial services is preferred.
- Business proficiency in English and Japanese language skills is preferred.
Tech Stack
- Programming & Automation: Python, Spark, Bash, and PowerShell for automation, diagnostics, data processing, and operational tooling.
- Azure Data & Cloud Platforms: Azure Data Lake, Data Factory, Synapse Analytics, Azure SQL, Cosmos DB, Databricks, and hybrid production support environments.
- Observability & Reliability: Azure Monitor, Application Insights, Log Analytics, Splunk, AppDynamics, ELK, SLIs, SLOs, SLAs, incident management, RCA, and toil reduction.
- DevOps & Cloud-Native Operations: Azure DevOps, GitHub, Docker, Kubernetes, AKS, CI/CD, deployments, scalability, and platform reliability.
- Operations, Resilience & Collaboration: ServiceNow, ITSM, runbooks, disaster recovery, multi-region architecture, AI-assisted engineering tools such as GitHub Copilot or M365 Copilot, and cross-functional collaboration.
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!