Senior Principal Product Manager, CPQ & Customer Self-Service– NetSuite Product Growth

We are seeking a Senior Principal Product Manager to join NetSuite’s Product Growth team and lead the evolution of the commercial capabilities that support how customers purchase, expand, and renew NetSuite products and services.

This role will serve as a subject matter expert for CPQ, pricing, packaging, and self-service commerce, owning product strategy and roadmap across capabilities that span multiple organizations and systems. The Product Manager will lead the evolution of NetSuite’s internal CPQ application while partnering with NetSuite 360, NetSuite Store, Engineering, Finance, Sales, and Operations to enable scalable upsell, renewal, and self-service purchasing experiences. Beyond CPQ and self-service, this role will lead complex Product-Led Growth initiatives across organizational boundaries and help shape broader NetSuite growth strategy as the organization’s PLG capabilities evolve.

Key Responsibilities

CPQ, Pricing & Commercial Strategy
Own the product vision, strategy, and roadmap for CPQ, pricing, packaging, quoting, and commercial configuration. Serve as a subject matter expert and translate complex commercial policies and business processes into scalable capabilities that support assisted and self-service customer journeys.

Self-Service Purchasing & Renewals
Partner across NetSuite 360, NetSuite Store, Finance, Sales, Operations, and Engineering to enable digital upsell, cross-sell, purchasing, and renewal experiences. Lead decisions around pricing, packaging, eligibility, configuration, and transaction capabilities that span multiple organizations.

Product-Led Growth Leadership
Identify and lead complex Product-Led Growth initiatives across discovery, evaluation, conversion, expansion, retention, and renewal. Solve ambiguous and unique customer and business problems and establish approaches that can scale across NetSuite.

Cross-Organizational Influence
Work across Product, Engineering, UX, Finance, Sales, Operations, Analytics, and Customer Success to align leaders around product strategy and execution. Provide input into leadership decisions affecting multiple organizations and broader Product Growth strategy, while building strong networks across lines of business.

Innovation, Risk & Execution
Lead complex initiatives from strategy through execution, including work spanning multiple products and engineering teams. Anticipate dependencies, commercial and technical risks, and organizational constraints; develop mitigation strategies and drive decisions required to maintain progress.

Metrics & Impact
Define and track outcomes including self-service adoption, digital conversion, quote and purchase completion, renewals, expansion, transaction cycle time, operational efficiency, and sales productivity. Use data and customer insights to influence priorities and measure impact at the organization level.

Leadership & Team Development
Provide product leadership and mentorship across the Product Growth organization. Foster collaboration, involve peers in key decisions, share domain expertise, and contribute to team development through role modeling, coaching, and sound decision-making.

Skills and Experience

• 13+ years of relevant experience across product management, engineering, enterprise software, commercial systems, or related disciplines.
• Deep expertise in one or more areas such as CPQ, pricing, packaging, commerce, subscriptions, renewals, CRM, or commercial operations.
• Demonstrated ability to lead complex initiatives across multiple organizations, products, and systems.
• Proven ability to influence senior leaders and contribute to decisions affecting multiple organizations and business strategy.
• Strong technical fluency and ability to work with senior engineers and architects on platform direction, integrations, and technical tradeoffs.
• Demonstrated ability to solve unique and ambiguous problems using advanced product and systems thinking.
• Strong understanding of Product-Led Growth and digital customer journeys.
• Strong analytical, communication, mentoring, and cross-functional leadership skills.
• Experience with enterprise SaaS or ERP products preferred.
• Bachelor’s degree required.

Career Level: IC4.5 – Senior Principal Product Manager

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $114,600 to $234,600 per annum. May be eligible for bonus, equity, and compensation deferral.


Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.