Senior Manager, Fraud & Risk Strategy
Scotiabank · Toronto, Canada · just now
Requisition ID: 273401
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Senior Manager, Fraud & Risk Strategy provides regional strategy and subject matter expertise for application fraud across International Banking (Mexico, Peru, Chile, Uruguay, Caribbean). The role focuses specifically on first party, synthetic, and non–stolen identity fraud, which reside within credit risk rather than enterprise fraud operations.
This role executes and monitors the risk strategy, frameworks, and controls for digital channel originations fraud, and works with country teams to build capabilities and reduce losses.
Is this role right for you? In this role, you will:
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Regional Strategy & Frameworks
- Enforce the digital application fraud strategy for International Banking, including standards for identity proofing, fraud scoring, escalation thresholds, and lifecycle controls.
- Establish and maintain a first‑party and synthetic fraud framework aligned to global policies and IB digital growth objectives.
Capability Building Across Countries
- Act as the regional subject‑matter expert to support countries in strengthening application controls.
- Lead engagement with country teams to support adoption of frameworks and standards for first-party and synthetic identity fraud prevention.
Monitoring & Trend Analysis
- Maintain a regional view of fraud trends, attack vectors, and performance indicators across digital origination channels.
- Consolidate and analyze fraud risk indicators, emerging threats, portfolio trends, and control effectiveness metrics across countries.
Governance & Standards
- Develop standards, templates, and methodologies to support consistent application fraud risk management across geographies.
- Review and challenge major fraud‑related initiatives (digital onboarding changes, data/identity tools, new product flows).
- Identify, Select and Coordinate onboarding activities, for third-party providers supporting fraud prevention, identity verification, investigations, analytics, or governance functions.
- Ensure compliance with global policies and alignment with the Retail Credit Risk framework.
Stakeholder Engagement
- Build and maintain relationships with country risk teams, Enterprise Fraud, and Global Retail stakeholders.
- Communicate fraud insights and recommendations to senior audiences in a clear, actionable way.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.
Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:
- University degree in Business, Law, Risk Management or related field.
- 3+ years of experience in fraud risk, credit risk, or operational risk.
- Experience with process optimization, portfolio monitoring and strategy implementation
- Ability to influence and lead in an evolving, multi‑country environment.
- Fluency in English and Spanish preferred.
What’s in it for you?
- An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success!
- We offer a competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one!
- Your career matters! You will have access to career development and progression opportunities.
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.