Program Manager, Engineering Operations

Company:

Qualcomm Global Trading Pte. Ltd.

Job Area:

Engineering Group, Engineering Group > Hardware Engineering

General Summary:

Job Summary

We are looking for a motivated Program Manager to support the planning, coordination, and execution of key initiatives for inhouse tools and AI-enabled engineering solutions, analytics modernization, and platform adoption programs. The role will work closely with engineering, product, analytics, and business teams to ensure successful delivery of projects, drive stakeholder alignment, and improve user adoption .

Key Responsibilities

Project Management

• Support end-to-end execution of projects and releases.
• Maintain project plans, schedules, milestones, and deliverables.
• Track program progress and escalate risks or blockers.
• Coordinate activities across engineering, product, data, and business teams.

Stakeholder Management

• Organize project meetings, workshops, and review sessions.
• Prepare meeting agendas, minutes, action items, and status reports.
• Facilitate communication between technical teams and business stakeholders.
• Ensure timely follow-up on action items and commitments.

Release & Change Management

• Support release planning and deployment activities.
• Coordinate UAT, production rollout, and user communications.
• Assist in change management and migration initiatives.
• Track adoption metrics and user feedback following releases.

Tool Adoption & User Engagement

• Support onboarding and training initiatives.
• Gather user requirements and enhancement requests and documentation.
• Monitor platform adoption and usage trends.
• Collaborate with teams to improve overall user experience.

Reporting & Analytics

• Develop and maintain project dashboards and status reports.
• Track key metrics, milestones, risks, and dependencies.
• Prepare executive-ready project summaries and presentations.
• Provide data-driven insights for program reviews.

AI & Innovation Programs

• Coordinate AI-related proof-of-concepts and pilot programs.
• Support initiatives involving AI assistants, automation, and engineering productivity improvements.
• Document lessons learned and best practice

Required Qualifications

Education

• Bachelor's Degree in Engineering, Computer Science, Information Systems, Business, or related field.

Experience

• 3-5 years of experience in Program Management, Project Management, PMO, Business Operations, or Technical Program Management.
• Experience coordinating cross-functional projects.
• Experience working in Agile or Scrum environments.
• Familiarity with software development or analytics projects.

Preferred Qualifications

• Experience with data analytics, dashboards, or reporting solutions.
• Agile project management or PMP certification.
• Knowledge of AI, machine learning, or automation initiatives.
• Exposure to semiconductor, manufacturing, engineering, or technology organizations.
• Familiarity with Jira, Azure DevOps, Confluence, Power BI, Tableau, or similar tools.

Minimum Qualifications:

• Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience.
OR
Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 1+ year of Hardware Engineering or related work experience.
OR
PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field.

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