ETIC, Resource Manager – Senior Associate
PwC · Cairo, Egypt · 2mo ago
Line of Service
AdvisoryIndustry/Sector
TechnologySpecialism
Advisory - OtherManagement Level
Senior AssociateJob Description & Summary
About PwCAt PwC, we believe in harnessing technology and innovation to create solutions for our clients in various sectors. The Egypt Technology and Innovation Centre (ETIC) plays a crucial role in driving tech-forward initiatives and delivering cutting-edge projects. We are looking for a highly motivated and experienced Senior Associate Technical Project Manager to join our dynamic team.
About the Resource management team
Resource Management at ETIC works closely with stakeholders to respond to resource management activities, ensuring the right resource is allocated for the job request, at the right time. As a Resource Manager, you will also play a pivotal role in supporting and managing your stakeholders and ensuring operational excellence and effective capacity planning deployment.
About the Resource management team
ResourceManagement at ETIC works closely with stakeholders to respond to resourcemanagement activities,ensuringthe right resource isallocatedfor the jobrequest,at the right time. As a ResourceManager, you will also play a pivotal role in supportingand managingyour stakeholders and ensuring operational excellence and effective capacity planning deployment.
About the role
The ResourceManagerisresponsible formanaging a team thatwill work closely with key stakeholdersand onshore resourcing teamsto forecast resource requirements,identifyskill gaps, and ensure that the right people are deployed to the right projects at the right time.
The Manager and SA/A roles will act as a critical link between project teams and business operations,analysingworkforce trends,overseeingresource planning tools, andimplementingstrategies to enhance efficiency and productivity.
Theserolesarecrucialforensuring that the right talent is available at the right time to meet project and operational demands while optimising workforce efficiency. You will collaborate closely withonshore resourcing teams,project managers,businessleads, and senior leadershiptomanage critical resourcing data for the onshoreresourcingteams.
The idealresource managerwill have strong analytical skills, experience in resource management,strong communicationand attention todetailand the ability to balance short-term needs with long-term workforce planning.They will also need experienceofline management.
This roleprovidesthe opportunity to drive operational excellence, influence strategic decision-making, and enhance workforce productivity in a growing and dynamic organization.
In a fast paced, dynamic environment, this role will provide you with opportunity to finesse your organisation and coordination skills, though on the job learning and specific training.
Core Responsibilities
Resource Planning
Leadership reporting,to provide insight and trends to resourcing team, and to key stakeholders within the Business Unit.
Execute and manage operational processes to ensure data accuracy, integrity, and completenessto deliver sustainable,high-qualityinformation.
Conduct analysis ofkey operational metrics to support management and leadershiptoidentifyactionsrequired.
Proactivelyidentifyimprovement opportunities and propose practical, data-driven solutions to enhance processes, reporting accuracy, or stakeholder outcomes.
Provide responsive and professional administrative support to the Resource Management community.
Budget &BillingManagement
Provide reports on resource allocation,utilization, and operational efficiency.
Stakeholder Communication
Act as a bridge between different teams, ensuring clear communication about resource availability and needs.
Develop andmaintainstrong relationships with key stakeholders at all levels.
Build and develop strong and effective relationships with colleagues working across the UK.
Act as atrusted advisorto senior management on workforce strategy.
Risk Management:
Early identification and action to address issues that mayadversely impacton delivery, usingappropriate escalationprotocols, where necessary.
Share knowledge and best practice across the team.
Process Improvement & Data Analysis
Producing regular, standardised Management Information (MI) to provide insight and trends to Resource Managers and senior stakeholders, helping to drive business growth.
Performing regular data integrity checks/data cleansing in our workforce planning system to deliver sustainable,high qualityinformation.
Update andmaintainkey systems withbusiness criticaldata to support the management of headcount budgets and forecasts on a regular basis.
Using existing and emerging technologies to process a range of RM related data to ensure that critical business activities are cascaded and/or completedin a timely manner.
Skills:
Demonstrable experience of workforce planning, resourcing,recruitmentor project management experience within a professional environment
Evidence of well refined communication skills
An ability to cultivate andmaintainstrong relationships with an ability to communicate and negotiate across all levels of the business
Able to plan prioritise,multitaskand manage a significant workload under pressure
Must be comfortable and confident with systems – Microsoft Office (particularly Excel)
Knowledge ofmanpowerplanning systems would beadvantageousbut not essential
Ability to work independently and across multiple workstreams
Planning and/or Scheduling skills
Maintain high attention to detail, especially when processing high volumes of work
Actively manage expectations and escalate where necessary
Activelyseekandidentifyopportunities for development
Time management and organisational skills
Resilient and proactive with a positive, agile attitude towards changing demands and peaks/troughs in workload.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&M), Process Mapping, Process Standardization, Program Management, Project Budgeting {+ 23 more}Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship?
NoGovernment Clearance Required?
NoJob Posting End Date