Director, People & Transformation
FTI Consulting · London, United Kingdom · 4d ago
Who We Are
FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.
At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
Are you ready to make your impact?
About The Role
We are seeking a Director to join our People & Transformation team. You will work with clients to solve complex transformation challenges across people, process, systems and culture. Our clients operate across all sectors and geographies, from global organisations with tens of thousands of employees to smaller, fast-moving businesses with 300 employees or fewer.
As a Director, you will be at the centre of the practice engine room, helping clients lead strategic transformations that deliver measurable business value and lasting results. You will lead teams of consultants to understand the human element of change, translate ambiguity into clear plans, and design and deliver activities that build readiness across our clients’ organisations.
This is a role for someone who enjoys pace, complexity and ownership. You will balance client delivery, commercial management, team leadership and business development, often across multiple priorities and clients at once.
What You’ll Do
Client Delivery
Scope, plan and lead transformation programmes, ensuring structured delivery in both small and large matrixed organisations.
Translate complex or ambiguous client challenges into clear workplans, recommendations and high-quality deliverables.
Facilitate change planning, including stakeholder analysis, business impact assessments, change management strategies and implementation plans.
Design and deliver change interventions, using approaches such as persona development, storytelling, design thinking workshops and strategic communications.
Synthesise complex information into clear, concise messages that help clients and teams understand what matters and take action.
Manage the commercial aspects of projects, including scoping, pricing, forecasting, budget management and resource allocation.
Oversee multiple projects and clients simultaneously, maintaining momentum, quality and focus under pressure.
Respond constructively to feedback, using it to sharpen thinking, improve work products and move closer to the right answer.
Leadership and Team Development
Lead and inspire teams, providing structure, clear direction and practical support to deliver high-impact work.
Delegate effectively, balancing pace, quality and development opportunities for junior team members.
Coach and mentor colleagues, helping them build consulting skills, confidence and judgement.
Bring rigour and critical thinking to team problem-solving, encouraging challenge, refinement and continuous improvement.
Manage up and collaborate with senior leaders to align on strategic direction, manage risks and ensure quality oversight of deliverables.
Business Development and Practice Growth
Contribute to business development activities, including proposals, pitches, networking and thought leadership.
Turn client challenges into compelling propositions, clear scopes of work and practical solutions.
Play an active role in internal initiatives that strengthen our team, our offering and our ability to deliver for clients.
How You’ll Grow
We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.
As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.
What You Will Need to Succeed
Your Mindset
You are a solution-focused consultant who brings structure to complexity, stays effective in ambiguity and turns unclear challenges into practical action. You are resilient, commercially aware and comfortable working at pace. You take proactive ownership, think critically, communicate clearly and look for ways through roadblocks. You are a builder as well as an executor, willing to shape what is needed as the work evolves.
Basic Qualifications
5+ years of work experience.
This is a mid level Manager position.
Experience in a consulting role is preferable.
Experience in organisational change and change management programmes.
Strong project and programme management skills, including the ability to meet strict deadlines and timelines.
Ability to apply structured problem-solving, critical thinking and influence to turn complexity into clear, actionable solutions.
Strong communication skills, with the ability to synthesise complex information into concise, compelling messages for clients, senior stakeholders and teams.
A desire to work collaboratively with a wide range of stakeholders, including people who may not share your functional background.
High levels of adaptability, resilience and comfort working at pace in ambiguous environments.
Ability to manage multiple priorities while maintaining quality and focus.
A proactive, ownership-led approach, with the confidence to build structure, tools and approaches where they do not already exist.
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FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.