Risk Process Innovation Specialist
Northern Trust · Bangalore, India · 1mo ago
About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Position Overview
TheRisk ProcessInnovationSpecialistwill be a key hire within the newly establishedRisk InnovationHub,a strategic team focused onidentifyingopportunities to enhance how Risk Managementoperatesacross the organization. The Hub partners with teams across theRisk functionto evaluate and reimagine end-to-end processes, driving improvements in both effectiveness and efficiency while strengthening risk outcomes.
This role willbe responsible forleading the analysisandredesignof Risk Management processes across multiple risk disciplines. Through the application of process engineering,transformationmethodologiesand the adoption ofnew technologies.
The incumbent willplay a key role in driving the transformation of Risk Management processes through innovative thinking,structured analysis,and stakeholder partnership. Working across the Risk organization, the individual will assess end-to-end processesand develop practical recommendations that enhance both operational effectiveness and risk outcomes.While AI and automationwillrepresentapart ofapproaches, the hub will take a broader view, considering holistic changes to how we work that create the greatest value.
The successful candidate will bring a combination of strong process engineeringexpertise, innovative thinking, structured problem-solving, and stakeholder influence. They will play a critical role inidentifyingopportunities toleverageemerging technologies, including AI, to transform how work is performed across the Risk organization.The role will partner closely with leaders across Financial Risk, Operational Risk, Compliance, Technology Risk, and Business Risk functionsto shape the future operating model of the Risk function.
Key Responsibilities
Lead end-to-end analysis and documentation ofkeyRisk Management processes-across multiple risk disciplines.
Constructivelyreviewexisting ways of working andidentifyopportunities for process improvementsthatimprove efficiencies and/orRiskoutcomes.
Deliver an innovative perspective,byidentifyingcurrent and futureopportunities toleverageAI, analytics, workflow technologies, and other innovative solutions.In doing so, exploreambitioussolutions that go beyondlocalised use-cases.
Undertakeinterviews, workshops, and working sessions with stakeholders to gatherinformation,requirements andvalidatefindings.
Develop future-state process designsandactionable transformation recommendations.Includingimplementation roadmapsand analysis ofbenefits,risksandcosts.
Build trusted relationships with senior leaders and process owners across the Risk organization.Collaborate with Risk, Technology, Data, andtheACEteam to assess transformation opportunities.
Present findings, insights, and recommendations to executive stakeholders and governance forums.
Monitor external trends, industry best practices, and emerging technologies– notably AI -relevant to Risk Management transformation.
Provide recommendations onprioritisation of processes for review. Includingthe value of processes that span Risk andFirstLine-of-defence teams.
Be anactive member of Risk’sInnovationHub. Taking a leading role in bringing innovative ways of working and thinking to this crucial business unit.
Qualifications,Knowledgeand Skills
Strong process engineeringorbusiness process management expertise.With anunderstanding of process redesign, process optimization, and change management principles.
Ability to analyse complex end-to-end processes andidentifypragmaticimprovement opportunities.
Innovative mindset with a demonstrated ability to challenge established practices and generate creative solutions.
Awareness ofhow emerging technologies can be utilised (including AI), and an appetite to develop this knowledge.
Excellent stakeholder engagement and relationship management skills.Including an ability toinfluence and gain credibility with senior stakeholders.
Strong facilitation skills, including leading workshops and cross-functional discussions.
Strong verbal, written, and presentation skills, with the ability to communicate complex concepts clearly.
Knowledge of Risk Management processes, operational risk, compliance, or related control functions would beadvantageousbut is not essential.
Experience
For internal applications - 24 months as Senior Consultant
12+ yearsof experiencein process engineering, business transformation, operational excellence, orrelevantmanagement consulting. Or equivalent skills.
Experience ofleading process improvement or business transformation initiatives within financial services.
Experience documenting and redesigning complex end-to-end processes involving multiple stakeholders and systems.
Experience implementinginnovativetechnologysolutions(incAI) toenhance processes outcomes and efficiencies.
Experience engaging with senior leaders and influencing decisions on business transformation initiatives.
Experience with process improvement methodologies such as Lean, Six Sigma, BPM, or Process Excellence frameworks.
Strong analytical and data visualization skills.
Proven ability to lead cross-functional transformation initiatives.
Ideal Candidate Profile
A naturally curious and forward-thinking individual whocanmapan observed processwhilst considering how it might be transformed or re-imagined.They will embrace the opportunities provided by technology (notablyAI) and will consider how their use couldprovidemaximum value. They will bring credibility, creativity, andstrong communicationskills, helping the Risk organizationidentifyopportunitiesfor, and to deliver, innovation.
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.
About Our Bangalore Office
The Northern Trust Bangalore office, established in 2005, is home to over 5,600 employees. In this stunning office space, we offer fantastic amenities which include our Arrival Hub - Jungle, the GameZone, and the Employee Experience Zone that appeal to both clients and employees. Learn more.