Director, Healthcare & Life Sciences Practice
West Monroe · Chicago, United States +2 · 2mo ago
Are you ready to make an impact?
West Monroe is seeking a Director to join our Healthcare & Life Sciences practice. This leader will advise healthcare and life sciences organizations on their most complex business and transformation priorities while building lasting executive relationships and delivering measurable outcomes. The Director will lead strategic client engagements, expand key accounts, originate new opportunities, and shape capabilities that strengthen West Monroe's position in the market.
We support the full HCLS value chain across payers, providers, medtech, biopharma, digital health, and other healthcare and life sciences segments, with expertise in operations, technology transformation, and M&A.
What You Will Do
Client Delivery
- Serve as a trusted advisor to senior executives, bringing healthcare and life sciences expertise and a cross-functional perspective to complex business challenges.
- Lead large-scale, complex transformation programs, ensuring alignment between client objectives, business outcomes, delivery strategy, and execution.
- Provide executive oversight across engagements, including scope, financial performance, staffing, quality, risk, and client satisfaction.
- Mobilize multidisciplinary teams and capabilities to address client priorities and deliver measurable impact.
- Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising sound judgment in evaluating outputs.
- Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes.
Business Development
- Originate and shape opportunities with new and existing healthcare and life sciences clients, translating executive priorities into meaningful transformation initiatives.
- Develop and expand senior executive relationships, positioning West Monroe as a trusted strategic partner.
- Lead complex pursuits, including opportunity strategy, solution development, proposals, executive presentations, and commercial discussions.
- Grow strategic accounts by identifying unmet client needs and connecting West Monroe capabilities to opportunities for measurable impact.
- Strengthen West Monroe's market presence through industry relationships, thought leadership, events, and relevant market perspectives.
Practice Development
- Shape the strategy and growth of Healthcare & Life Sciences capabilities, offerings, intellectual property, and go-to-market priorities.
- Develop differentiated approaches, methodologies, and assets that address evolving client and market needs.
- Build organizational capability by mentoring leaders, developing talent, and creating opportunities for others to grow.
- Support recruiting and retention of high-performing, diverse teams and foster an inclusive culture.
- Collaborate across practices and capabilities to bring integrated solutions to the market.
What You Will Bring
- Extensive consulting or professional services experience, including leadership of complex transformation programs and executive client relationships.
- Deep healthcare and/or life sciences expertise, with demonstrated understanding of industry business models, challenges, trends, and transformation priorities.
- Proven experience originating opportunities, expanding strategic accounts, and leading complex sales pursuits.
- Ability to advise senior executives, influence strategic decisions, and translate complex challenges into actionable solutions.
- Demonstrated leadership of multidisciplinary teams and development of emerging leaders.
- Strong commercial, financial, communication, and relationship-management capabilities.
- Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs.
- Ability to travel 25 to 50%.
- A commitment to inclusion and diversity, and openness to new ideas and perspectives.
- Ability to work permanently in the United States without sponsorship.
Based on pay transparency guidelines, a reasonable expectation for the salary range for this role is listed below. Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity. Employees in proximity of our Seattle, Washington DC, Los Angeles, New York, and San Francisco offices will have a geographic premium applied to this salary scale.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.
Other consultancies talk at you.
At West Monroe, we work with you.
We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.
West Monroeis an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com.
Please review our current policy regarding use of generative artificial intelligence during the application process. Additionally, West Monroe uses the BrightHire platform to record live interviews so our team can capture notes more accurately, stay focused on the conversation, and continually improve our interview process. You can review our privacy notice for more information about this process and how recordings are used. If you have any questions, reach out to recruiting@westmonroe.com.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.