Governance Specialist, AML Control
UOB · Central Region, Singapore +1 · 14d ago
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Job Purpose
The role is responsible in assisting the ACG Business Middle Office – AML Control Head in strengthen AML control oversight, governance, quality and operational effectiveness within the teams under AML Controls.
The incumbent will oversee case triaging, monitoring, reporting, and SLA management while ensuring compliance with regulatory requirements (including MAS AML/CFT guidelines) and UOB internal policies. The role also drives data-driven insights, supports regulatory engagements, drive quality training program and leads continuous improvement initiatives.
Key Responsibilities
AML Control & Governance
Act as central control point for AML-related case management across SG and ROW portfolios, including NTB onboarding, periodic reviews, appeals, and CET activities
Perform gatekeeping, triaging, and escalation of cases to ensure appropriate prioritisation and risk handling
Ensure adherence to AML/CFT regulatory requirements and internal policies
Maintain consistency in control processes, documentation standards, and review quality
Control Tower Operations & Reporting
Establish and manage the centralized Control Tower to provide end-to-end visibility of AML operations
Develop and maintain dashboards and management reports covering:
Case volumes, backlog, ageing profile
SLA adherence and breach tracking
Productivity of case analysts and reviewers
Provide timely and actionable management information (MI) to support decision-making
Data Analytics
Conduct data analysis to support:
Case population monitoring
Workforce planning and capacity optimisation
Productivity tracking and workload balancing
Identify trends, bottlenecks, and risk areas, and recommend process enhancements and automation opportunities
SLA Management & Process Discipline
Monitor compliance with SLA timelines for key AML processes, including RFIs, RM attestations, and approval workflows
Escalate breaches and collaborate with stakeholders to implement remediation actions
Strengthen process discipline and accountability across operational teams
Regulatory, Audit & QA Coordination
Serve as central coordination point for:
MAS RFIs and regulatory responses
Internal QA reviews and consolidation of findings
Coordinate drafting of regulatory submissions and audit responses
Track and ensure closure of audit and compliance issues
Program & Stakeholder Management
Lead and coordinate ad-hoc projects and strategic initiatives (e.g. dashboard enhancement, process transformation, special reviews)
Perform root cause analysis on issues, complaints, and control gaps
Maintain consolidated view of key meetings, decisions, and action items
Partner with Business, Compliance, Operations, and Technology stakeholders to drive improvements
Risk & Governance Responsibilities
Ensure adherence to Group AML/CFT policies and standards
Maintain strong risk awareness and control mindset in all activities
Identify and escalate control weaknesses, operational risks, and compliance gaps
Support audit readiness and regulatory inspections
Drive training and quality program within AML Controls
Comply with all Group policies, procedures, and regulatory requirements
Job Requirements
Degree in Finance, Business, Accounting, or related field
Minimum 6–10 years of relevant experience in AML/KYC, Middle Office, or Risk & Compliance within banking
Experience in AML operations, case management, and regulatory engagement
Proven track record in data analytics, reporting, and process improvement
Skills & Competencies
Strong analytical and data interpretation skills
Good understanding of MAS AML/CFT regulations and banking control frameworks
Effective stakeholder management and communication skills
Ability to operate in a high-volume, fast-paced environment
Strong problem-solving skills and attention to detail
Proactive, structured, and able to drive initiatives independently
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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