Assistant Manager, Operations

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HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

We are currently seeking a person to join the Fund Administration team (FS) within Securities Services. Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing services. Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

Job Introduction

• The primary purpose of this job is managing the fund administration services for specific Mutual fund / Insurance / AIF & PMS client.

• Subject Matter Expert for the respective area of Operation.

• Assist the line manager in implementation of longer-term strategic vision for the operations unit. This includes testing and implementing system changes & ensure compliance with FIM & all relevant local regulations.

Principal Responsibilities

• Ensure error-free calculation of Net Asset Value (NAV) and timely / accurate reporting to clients on a daily basis.

• Preparation of various client and regulatory reports as per prescribed formats and timelines.

• Handling of various audits (Statutory Audit, SEBI Audit & Internal Audit) for the Mutual Fund / Insurance / AIF clients.

• Process and Productivity Improvement - Contribute towards cost saving / revenue enhancement initiatives for the business by automating the manual processes thereby improving the productivity.

• Ensure Operational Memorandum & Client SLAs are always met. Ensure that all new Client requirements are accepted if feasible.

• Tracks competitors with respect to service proposition, value-added services, best practices etc.

• Explores avenues for service improvements and provides value-adds to clients on an ongoing basis.

• Ensure error-free and efficient operations across all clients as well as adherence to defined process notes and diligently following the daily checklist put in place. To put in tools / triggers to monitor performance as per the defined process notes and checklist on an ongoing basis. No instance to be observed where any process deviation / exception has taken place that has resulted in negative impact for the client or HSBC.

• To manage operational risk, including its identification, assessment, mitigation and control & assess operational gaps / inefficiencies which could lead to frauds and lapses.

• Implement Global Standards

Role Requirements / Education Qualifications / Certifications / Experience:

Applicant should be a person having sound knowledge of SEBI Mutual fund regulations and financial accounting, preferably a Bachelor of commerce degree (Specialized in accounting). An exposure to capital market would be an added advantage. He should possess at-least 2-3 years of work experience.

Pro Tip: Familiarity with AI-enabled tools is an advantage.

As an employee, you are required to perform your duties in a professional capacity exercising independent judgement, discretion and decision-making authority in planning, organising, directing work, supervising and appraising the work of team members, as applicable; and taking accountability for delivery outcomes. You will represent the organization with relevant internal and external stakeholders. You will allocate and prioritize work, provide direction and feedback, manage team capacity and leave in line with policy as applicable.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

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Issued by The Hongkong and Shanghai Banking Corporation Limited, India