Head of Premier Banking Relationship

HSBC International Wealth and Premier Banking (IWPB)

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.

We are currently seeking an experienced professional to join our team.

In this role, you will:

• Responsible to monitor, motivate and manage RMs for achieve financial and non-financial outcome for the sales team.
• Lead, develop and manage the sales team to ensure achievement of the business objectives with the responsibility for customer growth, Wealth and Retail product growth etc. in order to fulfill customer needs. .
• The management scope of an business director is to in charge of a team of 10 RMs to 12 RMs.
• Achieve results by working with the whole sales team, local market and wider community.
• Ensure the sales team to deliver a consistently excellent customer experience
• Coach and train staff not only for building employees' sales knowledge and skills, but also other guidance and refreshment training bank requires, and also effectively management of employee attrition rates.
• Manage the sales quality for the team.

To be successful in the role, you should meet the following requirements:

•  Knowledge / Experience

• Proven ability in team leadership and management
• Proven ability in Wealth and Retail distribution
• Proven and progressive management experience.
• Proven ability in relationship management in the Retail sector
• Demonstrate behaviours consistent with HSBC Values
• Proven adherence to controls and compliance with no significant breaches
• Expertise in financial planning and related systems and processes

• Skills

• Strong marketing, sales, management planning, financial, leadership, project management and communication skills
• and good knowledge and control of risk management.
• Strong planning and organising skills.
• Ability to use numerical data to effectively manage sales team performance.
• Excellent industry and sector knowledge.
• Good knowledge of Wealth and Retail distribution techniques and models.
• Excellent interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiating
• Coaching sales techniques, best practice and sales management on a team and one to one basis
• Planning and organising skills
• Analytical skills
• Problem solving skills

• Qualifications and Certificates (add local requirements)

• Attain appropriate professional and regulatory qualifications as required by the local market
• Attain any internal standards as required by market

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank (China) Company Limited