Head International Corridors
HSBC · Mumbai, India · 11d ago
Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
The Role
This is a senior role within International Wealth and Personal Banking (IWPB) reporting to the Head of IWPB India with accountability for the Overseas Indian (OI) channel strategy. You’ll shape and deliver a strategy that grows deposits, wealth and remittances across key international corridors while strengthening customer experience and long-term client relationships. The role brings a strong cross-border focus and involves close partnership with overseas Group offices and International Banking Centres. Success means building sustainable revenue and market share, improving customer outcomes and ensuring the business operates within HSBC’s risk appetite and regulatory requirements. You’ll also set direction for teams and operating model changes that increase frontline capacity and improve productivity and cost discipline.
What you'll be doing
- Formulate and implement the OI strategy to build on the current market share
- Oversee International Banking Centres and develop the International Booking Centre concept across key corridors
- Build deposits and wealth management growth across OI segments alongside remittance and FEX (foreign exchange) flows
- Establish new external partnerships and expand existing relationships to strengthen the OI proposition
- Strengthen customer experience and customer voice across the organisation to support retention and relationship expansion
- Coordinate cross-border collaboration with overseas Group offices to build referral models and corridor growth plans
- Embed risk management and regulatory compliance across the OI business including cross-border, AML and sanctions requirements
- Develop training and accreditation roadmaps across overseas markets to build capability across sales and support teams
What we're looking for
- Bring substantial experience managing Offshore and NRI (Non Resident Indian) client segments in a senior, multi-geography role
- Demonstrate a proven record of building and growing an Overseas Indian business across different countries
- Show strong understanding of IWPB products across assets, wealth and liabilities and what drives performance and profitability
- Apply established capability in customer segmentation, proposition development and go-to-market execution
- Communicate effectively with senior stakeholders and customer groups including C-suite and Treasurers
- Influence across business lines and geographies to deliver coordinated outcomes in a matrix environment
- Interpret local and cross-border regulations and compliance guidelines to support franchise growth within risk appetite
- Complete Anti-Money Laundering and Sanctions training and post-course assessment as required
Building growth across key corridors
If you want to shape a cross-border strategy with clear commercial impact this role offers the scope to make it happen. You’ll work across HSBC’s network to build corridor-based business models that grow deposits, wealth and remittances while improving the end-to-end customer experience. The work is high visibility and closely connected to how IWPB delivers growth in a regulated environment. Apply to help build sustainable outcomes for customers and the wider Group.
You’ll achieve more when you join HSBC.
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The Hongkong and Shanghai Banking Corporation Limited (HSBC) India