Global Security - Site Security Manager
JPMorgan Chase · Heathrow, United States · 12d ago
The JPMC Global Security Department (GS) provides physical security, protection, investigation, resiliency, and crisis management services in support of the company, its employees, customers, assets, and facilities throughout the world. This responsibility includes the development and implementation of security and safety policies and procedures, regulatory and legislative compliance, security officer management, alarm response, branch and corporate building security, customer safety, physical crime investigations, workplace violence, fire and life safety, executive protection, due diligence, pre-employment screening, security operations globally, and fraud investigations. This mission is executed through the implementation of technology, best-in-class talent, and client collaboration.
As a Security Manager in Global Security, you will be responsible for overseeing guard operations, coordinating policy and procedures with internal and external partners, and evaluating risk and mitigation. This position will coordinate with Global Security Leadership, Line of Business Leadership, and Global Real Estate partners to ensure daily issues and long-term needs are addressed according to policy.
Job Responsibilities
- Manage security operations for multiple facilities, including guard staff operations, security equipment, incident response, and policy issues. This includes management of site access control, intrusion alarms, and video
- Coordinate policy and procedures with internal partners such as Real Estate, site management, and department management to ensure compliance with existing policies
- Evaluate the risk and the application of policy/procedures and physical security tools to meet the ongoing needs of staff and property, adapting and updating as needed
- Liaise with external partners to include local law enforcement, first responders, and regional emergency management agencies
- Manage and oversee team participation in audits and risk assessments
Required qualifications, capabilities, and skills
- 10+ years of relevant physical security experience with a bachelor’s degree or equivalent in related field
- Proven experience in developing and implementing security programs and strategies, performing risk analysis, identifying vulnerabilities, conducting threat modeling, security reviews and expense management
- Knowledge of physical security technology systems and project managing security technology integrators; strong familiarity with Real Estate related Physical Security issues
- High degree of comfort in fast-paced dynamic / ambiguous environment operating with initiative from the tactical to the strategic level; flexible and comfortable working with multiple competing timelines/tasks
- Effective communication; able to communicate succinctly both in writing and in speech; strong critical thinking and problem-solving skills; high emotional intelligence
- Self-starter with a curious mindset; motivated and goal-oriented with the ability to operate with limited supervision
- Attention to detail and delivery oriented, able to effectively plan and track to prescribed timeline; excellent follow-through; ability manage workload at scale
- Strong interpersonal and influencing skills, able to work with multiple teams
- Experience in information gathering, tracking, and consolidation; ability to analyze and interpret data to make informed business decisions; experience with contributing to the creation of reports, dashboards, and presentations
- Proficiency with MS Office suite
Preferred qualifications, capabilities and skills
- 10 +years of experience in a security role or similar law enforcement/military background
- Bachelor’s degree in a security or law enforcement field
- Experience with the application of physical security equipment, trends, and use
- Experience with Lenel, Onguard, and Genetec
- ASIS CPP