Consultant Business Applications (Service / Asset Management) - Functional Trainer (IFS Academy)

Company Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

IFS Academy is on the lookout for a dynamic and open-minded individual to join us as a Functional Trainer and Consultant Business Applications in the Service Management and / or Asset Management functional areas.

You will be responsible for designing and delivering functional training courses at IFS. As a member of the IFS Academy functional training team, you will be working closely with colleagues from all over the world, sharing your knowledge, while further developing your skills as a Consultant Business Applicationsand a Functional Trainer.

• Working with cutting-edge industry solutions together with colleagues in the IFS Academy Functional Training team and consultants across the organization.
• Designing, developing and delivering functional training courses to functional consultants of the IFS Community (IFS Internals, Partners, and Customer).
• Conduct training using a variety of instructional techniques and delivery methods, including classroom-based learning and virtual learning.
• Contribute to self-paced, microlearning training as a subject matter expert in the Service Management and / or Asset Management  business domain process & functionality.
• Evaluating and improving training courses and content.
• Maintaining a very good understanding of the continuously evolving IFS products, industry solutions and its functionality.
• Keeping up-to-date on the business domain’s emerging industry concepts and practices.

Qualifications

• A good understanding of the Service Management and/or Asset Management business domain process & functionality and its related industry solutions.
• A degree in the Production & Maintenance, Chemical & Process, Mechanical  business domain and/or related professional qualifications together with 1-3 years of work experience.
• Previous experience with IFS Product and Solutions, as a Consultant Business Applications, Consultant or Product Specialist will be a strong advantage.
• A passion for training and knowledge sharing. Previous experience as a trainer or lecturer will be an advantage.
• Excellent command of English and good communication skills.
• Ability to understand, summarize and present information in a clear and concise manner.
• Service-minded and organized with the ability to multitask and prioritize effectively.
• Good analytical skills with the ability to learn new concepts quickly and work on your own initiative.
• Certification from IFS Academy is viewed as an additional benefit.
• Holding the title of an IFS Academy Certified Trainer will be seen as an added advantage.
• Willingness to travel on assignments overseas.

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.