UX Designer - IFS Loops

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but also on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

We are seeking a UX Designer to join our team and contribute to shaping human-AI collaboration through our Agentic Studio platform. This role requires a solid foundation in UX design to create intuitive interfaces for AI agents and the people who work with them. 

About the Role 

As a UX Designer for Agentic Studio, you will contribute to the design of intuitive experiences where AI agents can create, iterate, and collaborate on projects. You will support how users interact with intelligent systems that can understand context and produce outputs across multiple domains. 

Key Responsibilities 

Design Execution and Research Support 

• Execute design work and contribute to research activities for agentic workflows, supporting alignment with user needs within the Agentic Studio product area. 

• Apply inclusive design practices and accessibility guidelines, particularly considering the needs of users working with AI agents. 

• Gather insights from user research and apply data-driven approaches to inform design decisions for human-AI interfaces. 

End-to-End Design Execution 

• Diagram complex service flows and agentic workflows, design wireframes, and prototype interactions for key touchpoints while contributing to end-to-end design processes within the Agentic Studio domain. 

• Design interaction models, flows, wireframes, and high-fidelity mockups that promote intuitive collaboration between humans and AI agents while optimizing how users interact with autonomous systems. 

• Develop and adapt design patterns for agent configuration, task delegation, output review, and iterative refinement processes. 

Cross-Functional Collaboration 

• Collaborate with cross-functional teams to integrate user experience design into the product development process, supporting seamless and user-centered solutions for agentic workflows. 

• Work closely with AI/ML engineers, product managers, researchers, and content strategists to develop designs from concept through execution using a practical and technically informed approach. 

• Collaborate with other designers and contribute to shared design work while developing solid knowledge of agentic interaction paradigms. 

Design Communication and Advocacy 

• Present design solutions to project teams and key stakeholders, articulate the rationale behind agentic UX decisions, and incorporate feedback into the design cycle. 

• Support design decisions with user research and evidence when proposing new interaction patterns for AI agent collaboration. 

• Apply and share best practices for designing human-AI collaborative experiences within the team. 

Qualifications

Qualifications 

Required Qualifications 

• 3+ years of experience in UX/UI design with a portfolio demonstrating design process and output quality. 

• Bachelor's degree in Design, Human-Computer Interaction, or a related field, or equivalent practical experience. 

• Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, and prototyping tools. 

• Experience with user research methodologies and data-informed design decisions. 

• Working understanding of accessibility standards and inclusive design principles. 

• Excellent communication and presentation skills, with the ability to articulate design rationale to diverse audiences. 

Preferred Qualifications 

• Experience designing for AI/ML products, automation tools, or developer-facing platforms. 

• Background in conversational UI, voice interfaces, or other emerging interaction modalities. 

• Experience with design systems and component libraries for complex technical products. 

• Knowledge of AI capabilities and limitations, particularly in creative and analytical domains. 

• Experience designing for workflow optimization and productivity enhancement. 

• Familiarity with no-code or low-code platforms or creative software suites. 

What You'll Work On 

• Designing intuitive interfaces for configuring and managing AI agents with different capabilities and specializations. 

• Creating seamless handoff experiences between human creativity and AI execution. 

• Developing design patterns for real-time collaboration between multiple AI agents. 

• Building review and iteration workflows that use both human judgment and AI capabilities. 

• Designing dashboard and monitoring experiences for complex, multi-step agentic processes. 

• Creating onboarding experiences that help users understand and trust AI agent capabilities. 

Why Join Us 

• Contribute to the evolution of how people and AI collaborate in creative and analytical work. 

• Work with emerging technology while maintaining a strong focus on human-centered design principles. 

• Join a team focused on making powerful AI capabilities more accessible through thoughtful design. 

• Help improve the future of work and creativity through practical, user-centered design solutions. 

Additional Information

At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues.

With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

What We’re Offering

• Salary Range:  $97,000 to $130,000 plus bonus potential
• Flexible paid time off, including sick and holiday
•  Medical, dental, & vision insurance
•  401K with Company contribution
•  Flexible spending accounts
•  Life insurance and disability benefits
•  Tuition assistance
•  Community involvement and volunteering events

M/F/Disabled/Vet VEVRAA Federal Contractor.  We are a Drug-Free Workplace. Interested candidates should apply at: www.ifs.com/about/careers-at-ifs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer