Operations Engineer, MetalDev
CoreWeave · New York, United States · 1mo ago
About the Role
CoreWeave's MetalDev team is seeking an Operations Engineer to support the services and automation used during data center bring-ups and in production. Reporting to the Engineering Manager, this hands-on role is designed for an engineer who can handle routine production issues with growing independence while developing deeper expertise in service reliability, observability, and hardware lifecycle management.
You will support the Redfish-based services and tools used to initialize, reboot, monitor, and recover infrastructure at scale. You will independently triage routine alerts and support requests, contribute to incident response and root-cause analysis, improve dashboards and runbooks, and deliver small automation or reliability changes with guidance on complex or high-risk work.
You will work with NVIDIA GPU servers, BMCs, DPUs, Cooling Distribution Units, NVLink switches, power shelves, and custom hardware while collaborating with Fleet Operations, Hardware Engineering, Service Engineering, and hardware and firmware vendors. Approximately 80% of the role focuses on production operations, troubleshooting, and incident response. The remaining 20% focuses on improving monitoring, documentation, operational processes, remediation capabilities, and automation.
Key Responsibilities
Production Support and Troubleshooting
- Monitor team-owned services and fleet health, identify unhealthy devices, and coordinate remediation using established tools and procedures.
- Independently troubleshoot routine initialization, reboot, provisioning, and service-health issues, escalating complex or high-risk problems appropriately.
- Investigate problems across applications, Linux systems, networks, BMCs, servers, DPUs, power equipment, and cooling infrastructure using logs, metrics, and diagnostic data.
- Perform and validate approved remediation, ensuring services and devices return to a healthy state.
- Participate in incident response, maintain clear operational communications, and contribute to root-cause analysis and follow-up actions.
- Participate in the team's on-call rotation after completing onboarding and a readiness review.
Observability and Reliability
- Use Prometheus, Grafana, PromQL, logs, and service telemetry to investigate service and infrastructure problems.
- Maintain and improve dashboards, alerts, and operational KPIs for team-owned services.
- Identify noisy alerts, monitoring gaps, and recurring failure patterns, and recommend practical improvements.
- Develop small scripts, tools, or automation that reduce manual effort and make remediation safer and more consistent.
- Validate software, firmware, or process changes in test environments and support controlled production rollouts.
Documentation and Collaboration
- Create and maintain run-books, troubleshooting guides, escalation procedures, and service-support documentation.
- Capture incident findings and operational knowledge so the team can respond consistently and prevent recurrence.
- Partner with Fleet Operations and engineering teams to reproduce issues, determine ownership, and track problems to resolution.
- Support hardware and firmware vendor cases by collecting diagnostic evidence, tracking status, and validating vendor-provided fixes.
- Communicate clearly, seek feedback, share knowledge, and escalate early when impact or risk is uncertain.
Minimum Qualifications
- Two or more years of experience in technical support, systems administration, cloud operations, site reliability engineering, infrastructure operations, or a related technical field, or equivalent practical experience.
- Working knowledge of Linux system administration, including logs, processes, services, filesystems, networking fundamentals, and command-line troubleshooting.
- Working knowledge of Kubernetes, containers, and at least one public cloud platform or comparable distributed infrastructure environment.
- Experience using monitoring and observability tools such as Prometheus and Grafana; familiarity with PromQL or a similar query language.
- Scripting experience in Bash, or another shell scripting language.
- Experience troubleshooting issues across software services, operating systems, networks, or physical infrastructure.
- A methodical approach to problem solving, strong documentation skills, and clear written and verbal communication.
- Experience participating in an on-call rotation or supporting time-sensitive production issues.
Preferred Qualifications
- Experience supporting Kubernetes applications or distributed production services.
- Experience with incident response, escalation, root-cause analysis, or post-incident reviews.
- Familiarity with servers, BMCs, Redfish, IPMI, server provisioning, or hardware lifecycle management.
- Exposure to GPU infrastructure, DPUs, high-performance computing, power systems, cooling systems, or data center operations.
- Experience improving dashboards, alerts, PromQL queries, run-books, or operational automation.
- Experience collaborating with hardware or firmware vendors to investigate and validate fixes.
- Bachelor's degree in computer science, engineering, information technology, or a related discipline, or equivalent practical experience.
Wondering if you’re a good fit?
We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk.
- You enjoy working close to the hardware and are curious about how GPUs, servers, and data centers fit together.
- You thrive in infrastructure environments where reliability, performance, and automation matter as much as features.
- You like collaborating across hardware, platform, and product teams to solve complex, ambiguous problems.
Why CoreWeave?
At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:
- Be Curious at Your Core
- Act Like an Owner
- Empower Employees
- Deliver Best-in-Class Client Experiences
- Achieve More Together
We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!
The base salary range for this role is $109,000 to $145,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).
What We Offer
The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.
In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include:
- Medical, dental, and vision insurance - 100% paid for by CoreWeave
- Company-paid Life Insurance
- Voluntary supplemental life insurance
- Short and long-term disability insurance
- Flexible Spending Account
- Health Savings Account
- Tuition Reimbursement
- Ability to Participate in Employee Stock Purchase Program (ESPP)
- Mental Wellness Benefits through Spring Health
- Family-Forming support provided by Carrot
- Paid Parental Leave
- Flexible, full-service childcare support with Kinside
- 401(k) with a generous employer match
- Flexible PTO
- Catered lunch each day in our office and data center locations
- A casual work environment
- A work culture focused on innovative disruption
California Applicants
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Equal Opportunity & Accommodations
CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com.
Export Control Compliance
This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.