Product Manager III, Intent Understanding & Refinement
Expedia Group · Washington, United States +1 · 5d ago
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
Product Manager III, Intent Understanding & Refinement
Introduction to the Team
The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our focus on customer-centric innovation enables us to develop products that build loyalty and repeat business. We partner closely with teams across Expedia Group to drive growth and achieve results for our customers and the company.
Make an impact!
We are looking for a Product Manager III to lead intent understanding and refinement across Expedia Group’s Search and Recommendations experiences.
Travelers often express their needs indirectly: a destination may imply a trip purpose, a collection of words may signal a preference, and an evolving session may reveal intent that was not present in the initial query. This role will help our products understand those signals, refine them into useful traveler context, and translate that understanding into better search and recommendation experiences.
You will define the product strategy, operating model, and roadmap for capabilities that connect traveler intent to relevant results, recommendations, and next-best experiences. You will work across Product, Engineering, Data Science, Design, Research, and business stakeholders to make intent understanding a consistent, measurable capability across the shopping journey.
In this role, you will:
- Establish a clear framework for representing traveler intent, including explicit queries, inferred preferences, trip context, constraints, and changes in intent throughout a session.
- Identify opportunities to improve how intent is captured, interpreted, disambiguated, refined, and passed to downstream experiences.
- Translate ambiguous traveler problems into crisp product requirements, measurable outcomes, and sequenced roadmaps.
- Partner with Data Science and Machine Learning teams on model objectives, feature priorities, evaluation frameworks, feedback loops, and responsible use of personalization signals.
- Work with Engineering and platform teams to define scalable interfaces, data contracts, instrumentation, and self-service capabilities that can support multiple brands, markets, and traveler journeys.
- Own and identify opportunities to improve filters categories/labels/models.
- Balance traveler value, business impact, technical feasibility, operational complexity, and trust when making prioritization decisions.
- Develop a shared taxonomy and language for intent signals and filters so that teams can align on definitions, ownership, quality, and measurement.
- Establish success metrics and guardrails, such as relevance, engagement, progression, conversion, satisfaction, latency, coverage, and fairness.
- Use qualitative and quantitative research, experimentation, behavioral data, and operational feedback to identify gaps and validate solutions.
- Create alignment across a complex stakeholder environment and communicate product direction clearly to senior leaders and delivery teams.
- Help shape the longer-term evolution of Search and Recommendations into more adaptive, context-aware, and traveler-centered experiences.
Experience and Qualifications
Minimum qualifications
- Bachelor's degree in a related field; or equivalent related professional experience
- 5 or more years of product management experience, including ownership of a platform or capability that other teams built on top of
- Demonstrated experience taking products from concept to scaled adoption
- Data fluency, including proficiency with experimentation tooling and the data analysis used to design and evaluate tests
- Experience with machine learning backed products such as ranking or recommendation systems
Preferred qualifications
- Familiarity with AI-driven systems, tools or workflows, and with applying machine learning concepts to real world products
- Experience with configurable or low-code platforms where internal teams are your customer alongside the traveler
- Experience trading organic relevance against paid or promoted placement, or a comparable commercial tension
Location expectations
This role is based in Seattle, Washington only.
The total cash range for this position in Seattle is $137,500.00 to $192,500.00. Employees in this role have the potential to increase their pay up to $220,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Benefits and perks
Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediagroup.com/life.
Accommodation requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request athttps://expedia.service-now.com/askeg?id=job_accommodation.
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Important notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.