Field Quality Engineer, Customer Warranty
Lucid Motors · Casa Grande, United States · 2mo ago
About Lucid
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.
We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.
Field Quality Engineer II – Customer Warranty & Electrical Infotainment
Engineering | Casa Grande, AZ | Full-Time
About Lucid
At Lucid, we are creating an electric future without compromise. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. We build world-class vehicles by pushing performance, efficiency, and design beyond industry limits, setting new standards with vehicles like Lucid Air and Lucid Gravity. The people here, engineers, designers, operators, and builders, came from across industries and around the world because they wanted to work on a harder problem. They care deeply about mastering their craft and delivering work they are proud of.
The Role
The Field Quality Engineer II supports quality improvement initiatives across vehicle programs by identifying, investigating, and resolving customer-impacting quality concerns. This position will support Customer Warranty and Electrical Infotainment systems, utilizing warranty data, vehicle diagnostics, customer feedback, and quality investigations to identify emerging issues, improve vehicle performance, and reduce customer-impacting defects.
What You'll Own
- Customer Warranty & Quality Analysis
- Root Cause Investigation & Corrective Actions
- Technical Service Corrections & Campaign Support
- Electrical & Infotainment Quality Support
- Cross-Functional Quality Leadership
- Launch & Production Quality Activities
- Continuous Improvement
What You Bring
Required
- Bachelor’s degree in Engineering, Quality Assurance, or a related STEM field.
- 3+ years of experience in automotive quality, manufacturing, engineering, or related technical disciplines.
- Working knowledge of vehicle systems, defect analysis, and quality control methodologies.
- Strong analytical and problem-solving skills.
- Experience interpreting engineering drawings and specifications.
- Certification in Six Sigma (Green Belt), Shainin Red X, or similar quality disciplines.
- Knowledge of statistical analysis methods including process capability studies, trend analysis, and DOE.
- Ability to read, write, speak, and understand English sufficiently to perform the essential duties of the position, including understanding work instructions, safety procedures, and job-related communications.
Preferred
- Master’s degree in Engineering, Quality Assurance, or related technical discipline.
- Six Sigma Black Belt certification.
- Experience with hardware change management processes.
- Knowledge of ISO/IATF standards, APQP, PPAP, and launch quality processes.
- Experience supporting customer warranty investigations and field quality analysis.
- Experience supporting electrical systems or infotainment systems.
- CAD experience including CATIA and/or 3DX.
Work Requirement
This role is based onsite in Casa Grande, AZ. Travel up to 25% may be required, including occasional short-notice travel.
Compensation and Benefits
Base salary range: [Compensation Range TBD]. Lucid offers a comprehensive and competitive benefits package.
Equal Opportunity
At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all.
Accessibility
Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and hiring process.
Candidate Data Privacy
By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.
To All Recruitment Agencies
Lucid Motors does not accept agency resumes and is not responsible for fees related to unsolicited resumes.
Compensation & Benefits:Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.
Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.
Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.
Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.
To all recruitment agencies:Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.