Payments Rails Product Delivery Executive Director
JPMorgan Chase · Jersey City, United States · 25d ago
As a Product Delivery Manager in Payments Rails, you will lead key business and technology transformation programs that modernize platforms and product solutions. You will manage large, cross-functional initiatives from initiation through implementation, including planning, requirements, delivery governance, and go-live readiness. You will partner with product and technology teams and stakeholder groups across business and corporate functions to drive outcomes aligned to the data roadmap. You will define success measures, manage risks and dependencies, and provide clear executive-level reporting on progress and results.
You will operate in a highly collaborative, matrixed environment where influence, structured execution, and clear communication are essential. You will build alignment across diverse stakeholders, translate strategic priorities into executable plans, and ensure delivery teams remain focused on timelines, scope, and quality. You will also coach team members and strengthen program execution practices to improve delivery predictability and stakeholder experience.
- Directs principal activities across the end-to-end product delivery journey including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies and functional coordination
- Owns the change management framework across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Maintains a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- Coaches and mentors the product delivery team on best practices through collaborative discussions on resource management, dependency management, and deployment techniques to improve efficiencies
- Build business cases for strategic programs and support funding requests aligned to the roadmap
- Communicate roadmap priorities, trade-offs, and delivery status to key stakeholders and senior leaders
- Establish governance forums to drive decisions, maintain alignment, and ensure effective stakeholder engagement
- Coordinate cross-functional delivery teams and drive accountability for agreed outcomes and timelines
- Identify risks, issues, dependencies, and roadblocks early and escalate when needed with clear options and impacts
- Define program success measures and metrics aligned to organizational goals and report progress through actionable insights
- 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
- Bachelor’s degree (or equivalent experience) in Business, Finance, Economics, Mathematics, Engineering, Data Science, or a related field
- Extensive experience leading operational management and change readiness
- Experience in enterprise-wide release and deployment processes and strategies
- Advanced knowledge of the product development life cycle, technical design, and data analytics
- Proven ability to manage tight delivery timelines while maintaining strong control of scope, risks, and dependencies
- Demonstrated ability to influence stakeholders at multiple levels, including senior leadership
- Strong written and verbal communication skills, including the ability to explain complex topics clearly and succinctly
- Proficiency with Microsoft Excel, Microsoft PowerPoint and AI Tooling
- Recognized thought leader within a related field
- Experience in data, analytics, and/or digital product delivery within large-scale organizations
- Exposure to modern data platforms and/or data architecture concepts
- Master of Business Administration (MBA) or other relevant advanced degree
- Experience facilitating structured workshops to drive alignment, decisions, and outcomes