Senior Associate - Digital Account Opening
JPMorgan Chase · Columbus, United States +1 · 24d ago
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in Business Banking Digital Deposit Account Opening, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
You will oversee multiple critical initiatives across at-home and in-branch channels while closely working with designated scrum team and articulated detailed requirements as stories.
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development by working with Engineering, Design & other stakeholders
- Manage Sprint Backlog, Trade-offs, Agile ceremonies & ensures n+2 sprint readiness
- Partner with technology teams, architecture, design and Product teams refine requirements.
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Translate business needs into epics, features, and user stories with clear acceptance criteria; maintain a transparent, prioritized backlog and delivery plan
- Working knowledge of modern data platforms, UI catalog, and data quality tooling
- Ability to transform business requirements at an epic level to strong technical requirements at a story level
- Strong stakeholder engagement and communication skills; ability to translate technical capabilities into clear business outcomes and articulate trade‑offs.
- Skilled in Excel, PowerPoint, Visio, Tableau, Splunk, and Jira
- Perform discovery tasks to support overall product organization
- Hands-on experience with Jira and agile product development/software delivery lifecycle practices
Preferred qualifications, capabilities, and skills
- Domain expertise in Business Banking
- Emerging knowledge of product release and deployment processes
- Knowledge of Business Banking account opening and shopping flows and underlying services