Senior Manager - IA Operations Auditor (Ops & QA Practices Community)

About M&G India

We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.

Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.

Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.

About M&G

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

• Maintenance and preparation of IA management team dashboard and committee / board / forum papers
• Provide processes and systems for IA to meet operational standards
• Ensure documentation of operational policies and procedures for IA team.
• Review and regularly update the information on share drive (intranet, historical records (past Audit Committee packs), as well as people information knowledge
• Periodic tracking and reporting on delivery status and Plan amendment forms for entire IA
• Lead and support the IA team in IA transformation plan and strategic initiatives.
• Responsible and perform data quality check for IA data and ensure that data across IA is accurate and relevant. Ensure taxonomies, data in TeamMate is relevant, accurate and complete and aligned with MetricStream.
• Responsible for correctness of data across TeamMate and MetricStream and ensure reconciliation is completed.

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.