Senior Manager, Data Center Operations
Oracle · Australia · 2mo ago
As the CHS Hyperscale Deployment Manager, JAPAC within Oracle’s Data Center Infrastructure organization, you will be responsible for defining, coordinating, and managing end-to-end physical build operations for Oracle’s infrastructure deployments across data center sites in the JAPAC region.
This role focuses on the operational execution of GPU, network, and compute infrastructure required to support large-scale AI workloads. You will help formalize how AI infrastructure build operations are delivered at sites such as JBP/FYV, including the type of work being performed, the ownership boundaries, and which activities should remain within the build operations function versus being handled by partner teams, vendors, or other Oracle organizations.
You will work closely with internal teams including TPM, DCBT, DCO, DCFE, DCSO, Capacity Planning, Network, Logistics, and Deployment teams, as well as external data center partners and vendors. The role requires a strong understanding of mission-critical data center operations, AI infrastructure, physical deployment workflows, incident response, and vendor coordination.
Key Responsibilities
Main responsibilities include:
Define and manage the build operations model for GPU, network, compute, power, cooling, and related infrastructure.
Create clear processes, ownership, SLAs, reporting, escalation paths, and operational standards.
Oversee physical deployment from material delivery, rack installation, cabling, TCS connection, power-on, validation, and handover to operations.
Ensure deployment work is completed safely, consistently, and in line with Oracle standards and project timelines.
Identify deployment blockers and coordinate resolution with Oracle teams, vendors, logistics providers, and data center partners.
Mentor and develop DCTs, shift leads, site leads, and fly-in support teams across JAPAC.
Provide technical operations guidance on rack layout, cabling, power, cooling, serviceability, logistics flow, and build sequencing.
Manage vendors and partners to ensure they meet Oracle’s safety, quality, timeline, and process requirements.
Improve material movement, receiving, staging, inventory tracking, store room processes, and spare parts readiness.
Support steady-state operations, including maintenance, break/fix, incident response, escalation, and service restoration.
Capture lessons learned from deployments and incidents to improve future build execution.
Use tools such as Jira, Confluence, dashboards, and reports to track progress, risks, blockers, and operational readiness.
Drive continuous improvement in deployment quality, execution efficiency, hardware availability, and time to market.
Overall, the role ensures Oracle’s AI infrastructure builds in JAPAC are delivered safely, efficiently, and consistently while building strong regional execution capability.
Additional Responsibilities
Planning & Execution:
-Manages multiple medium- to large-scale projects or initiatives across teams, ensuring timelines, deliverables, and budgets when applicable are monitored and met. Provides direction to teams on project work, setting priorities, and aligning with business needs. Guides teams on adjusting plans to accommodate resource or timeline changes.
Collaboration & Partnership:
-Drives cross-functional partnerships to align on expectations and shared objectives across multiple teams. Coaches team members to develop strategic relationships with business leaders, stakeholders, and external partners to foster collaboration and long-term success. Promotes inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected.
Problem Solving:
-Provides direction to multiple teams on addressing complex operational and/or technical issues as well as providing guidance on analyzing complex data and/or information to identify solutions. Reviews and provides insights into unresolved or critical issues, helping the team to identify potential solutions.
Continuous Learning:
-Models engaging in continuous learning to deepen expertise and stay ahead of industry trends, integrating best practices into strategic planning. Leverages feedback to drive personal and team skill improvements. Identifies skill gaps across teams, and empowers team members to pursue learning and knowledge sharing opportunities that build their expertise in new areas and coaches them to apply learnings to advance the organization.
Continuous Improvement:
-Drives team to collaborate on, develop, and implement ideas to increase the efficiency and effectiveness of processes, protocols, and workflows within and across teams, providing oversight. Guides team to adopt new ideas for alternative approaches and methods and encourages feedback for continued improvement.
Performance and Development:
-Drives performance across teams by providing feedback and coaching in alignment with performance management processes, guidelines, and expectations. Discusses development goals with team members, shares opportunities to facilitate career development, and ensures individual goals are aligned with broader organizational goals. Develops and manages talent acquisition pipeline by leading candidate interviews, monitoring promotion eligibility, and/or orchestrating talent resources.
Career Level - M3