Senior Engineer_ Customer Engineering

Company:

Qualcomm India Private Limited

Job Area:

Engineering Group, Engineering Group > Software Applications Engineering

General Summary:

Role Overview

We are looking for a passionate and experienced Senior Engineer to join our Automotive Graphics Customer Engineering team. In this role, you will act as a key technical interface between Qualcomm's engineering teams and IVI/ADAS automotive customers, driving issue resolution, root cause analysis, and customer success on Qualcomm-powered platforms

Position Details

Job Title: Senior Engineer 

Level: Senior Engineer 

Experience: 4 – 6 Years 

Location: Bangalore, India 

Department: QTI WT TADA Auto CE BDC 

Domain: Automotive / Embedded Systems 

Key Responsibilities

• Provide technical engineering support to Qualcomm IVI/ADAS automotive customers.

• Collaborate with PDM and engineering teams to address customer requirements and resolve reported issues.

• Support issues reported by customers in lab environments, drive tests, and certification processes.

• Perform root cause analysis (RCA) of customer-reported issues and provide structured feedback to engineering teams.

• Analyse graphics performance bottlenecks and recommend solutions across QNX/Android/Hypervisor-based platforms.

• Develop and maintain debug scripts and automation tools to accelerate customer issue triage.

• Engage in on-site or remote customer support as needed to drive issue closure.

• Contribute to skill documentation, knowledge bases, and internal triage guides for the CE team.

Required Qualifications

• Bachelor's or Master's degree in Electronics, Computer Science, or a related engineering discipline.

• Strong communication, analytical, and problem-solving skills.

• 4–6 years of hands-on experience in embedded systems or graphics engineering.

• Working experience with Linux kernel device drivers, system stability, and boot architecture.

• Working experience with Android, QNX, and hypervisor-based platforms (e.g., HQX).

• Proficiency in C and C++ programming languages.

• Working knowledge of Java and Python (scripting, automation, data extraction).

• Familiarity with debug tools: GDB, ramdump/coredump analysis, memory profiling tools.

Technical Skills & Domain Expertise

Area 

Technologies / Tools 

Graphics 

OpenGL ES, OpenCL, Vulkan, UMD/KMD GPU Drivers, GPU Performance Analysis 

Debugging 

GDB, Ramdump, API Tracing, Coredump Analysis, Rendering Application Development 

Operating Systems 

Android (AOSP), QNX SDP 7.x, Linux Kernel, HQX Hypervisor 

Languages 

C, C++, Java, Python 

Debug Tools 

slog2info, SMMU / IOMMU debug, Graphics/DRM driver analysis, Systrace / Perfetto 

Platforms 

Automotive Platforms 

Preferred Qualifications

• Experience with GPU architecture and Graphics / DRM kernel graphics drivers.

• Knowledge of Functional Safety (FuSa / ISO 26262) concepts for automotive-grade software.

• Familiarity with SMMU/IOMMU, ECC fault handling and automotive safety error recovery.

• Experience with CTS/VTS test suites, Vulkan conformance, and Android graphics compliance.

• Exposure to multimedia pipelines: camera, display, video encode/decode on automotive SoCs.

• Prior experience in customer-facing engineering or field application engineering roles.

What We Offer

🚗  Work on cutting-edge Qualcomm Snapdragon Automotive platforms powering IVI and ADAS systems worldwide. 

🎯  Deep technical work spanning GPU drivers, OS internals, and real-time automotive debugging. 

🤝  Collaborate with a world-class engineering and customer engineering team in Bangalore. 

📈  Clear career path with exposure to global automotive OEM customers and Qualcomm's latest chipset roadmap. 

Minimum Qualifications:

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.
OR
Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Applications Engineering, Software Development experience, or related work experience.
OR
PhD in Engineering, Information Systems, Computer Science, or related field.

• 1+ year of any combination of academic and/or work experience with Programming Language such as C, C++, Java, Python, etc.
• 1+ year of any combination of academic and/or work experience with debugging techniques.

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

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