Chief Economist, Consumer Intelligence

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

As the Managing Director, Chief Economist for our Consumer and Business Intelligence Team, you will be the “voice of business” and manage the analytical, publication, and community engagement agenda for all the business segments in Chase (credit cards, home lending, auto, small business, wealth management, consumer banking, and Connected Commerce) building on an existing body of business analytics.

Job Responsibilities:

• Build a team of economists and analysts to monitor and present the latest trends in key consumer and business health metrics.
• Manage the editorial and media agenda for Consumer and Business Intelligence authoring internal and external reports on segments of heightened interest
• Define key segments for long-term analytical monitoring (such as revenue or industry segments) and near-term deep dives (such as businesses or sectors disproportionately impacted by inflation)
• Develop an analytical agenda, in partnership with other teams, analytics groups in other lines of business, and the JPMorganChase Institute
• Contribute analytical views and talking points in support of investor relations and external affairs
• Coordinate research, engagement and impact efforts as it relates to segments in the health of consumer and small businesses across the Chase organization
• Engage with community institutions, such as policy think tanks and local governments

Required qualifications, capabilities and skills:

• Advanced degree in Economics or related field required; 15+ years of business analytics / economist experience, including as an executive-level economist
• Exceptional executive presence with the ability to quickly translate and communicate microeconomic and macroeconomic trends in consumer and business data for individual business owners
• Prior experience in business economics, market economics, consumer finance, analytics or related field as well as people management
• Robust knowledge of econometric modeling of fundamental economic relationships using alternative data sets, including business and consumer finance data
• Subject matter expertise in business financial health frameworks and segmentation methodologies
• Excellent writing and communication skills and ability to effectively translate complex data into actionable insights and strategies for varied audiences, including executive audiences and across multiple stakeholder groups