Senior Consulting Project Manager - Retail and Consumer Goods

Overview

Microsoft Industry Solutions Delivery is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs.

Our organization is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide.

As a Senior Consulting Project Manager – Retail and Consumer Goods, you will lead complex, multi-track programs for top-tier RCG clients, ensuring technical delivery aligns with strategic business outcomes. You’ll act as the primary orchestrator—building trust with C-level executives, managing stakeholders, and driving engagements that blend innovation with commercial success. Beyond execution, you’ll operate as a business leader, shaping growth opportunities and influencing long-term strategy. This opportunity will allow you to accelerate your career growth, develop deep business acumen, and become adept at executive stakeholder management.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Drive successful delivery of consulting engagements throughout the project lifecycle, including planning, execution, governance, risk management, financial management, and closure.
• Build trusted relationships with customer stakeholders, proactively managing expectations, addressing issues, and helping resolve escalations to maintain high customer satisfaction.
• Serve as the orchestration point across customers, project teams, partners, sales, customer success, and engineering stakeholders to ensure alignment and predictable delivery outcomes.
• Manage project financials, forecasts, utilization, budgets, risks, assumptions, and dependencies while maintaining delivery quality and profitability.
• Support presales, scoping, and contracting activities by contributing delivery expertise, estimates, staffing plans, implementation approaches, and delivery risk assessments.
• Lead delivery governance, including executive status reviews and steering committee discussions, providing clear communication on progress, risks, decisions, and outcomes.
• Identify opportunities to accelerate customer value realization, cloud adoption, and future phases of work, partnering with account teams to develop follow-on opportunities.
• Drive operational excellence through consistent use of delivery methodologies, quality controls, lessons learned, and continuous improvement practices.
• Lead through influence, fostering accountability, collaboration, and high performance across cross-functional and geographically distributed teams.
• Coach and mentor project team members, sharing knowledge, best practices, and delivery expertise to strengthen team capability and customer outcomes.

Qualifications

Required/minimum qualifications

• Bachelor's Degree in related field AND 5+ years experience in project management
  • OR equivalent experience.

Additional or preferred qualifications

• Bachelor's Degree in related field AND 12+ years’ experience in project management
  • OR equivalent experience
• Project Management Professional (PMP) certification
• 6+ years financial management experience
• Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification
• Demonstrated experience in Retail Consumer Goods.
• Experienced in presenting to executive leadersand ability to communicate strategic value to customers.
• Proven ability to lead complex, multi-track programs and translate technical delivery into business outcomes.
• Background in consulting or practice leadership, with ability to run engagements “like a business”.
• Proven track record of influencing strategy and building long-term customer relationships.

Consulting Project Management IC5 - The typical base pay range for this role across the U.S. is USD $124,500 - $214,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $154,500 - $231,700 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.