Solution Specialist AI Business Process (Dynamics 365 & Power Platform)
Microsoft · Zurich, Switzerland · 7d ago
Are you ready to join a double-digit growth cloud business? We are looking for a highly motivated seller joining our AI Business Solutions team. Our solution spans across Dynamics 365 (CRM & ERP), Copilot Studio and Power Platform, so you can leverage all your creativity and knowledge to provide world-class solutions to our Top Enterprise customers.
As a Microsoft AI Business Process Solution Specialist, you will help organizations transform their business processes and technology to adapt and thrive in today’s data-driven AI world. You will form relationships with C-Suite executives and Business Decision Makers among our top customers and help them solve their business challenges through long-term, consultative partnerships. You will help them achieve their business goals by bringing industry-relevant business value insights and innovative, industry-leading solutions to enable their end-to-end business transformations. You will organize and lead the entire sales process, from account planning to closing the sale. You will also be responsible for delivering the One Microsoft narrative, market differentiation, customer centric pitch, business value proposition and outcomes, and compelling proposals with commercial options. You will be part of a dedicated sales community supported by your adjoining account teammates and support teams.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Build Pipeline – Create and qualify demand through industry insights, customer engagement, and account team alignment.
- Envision Business Transformation – Discover customer challenges and co-create AI-powered solutions with measurable business value.
- Scale Through Partners – Engage strategic partners and ISVs early to accelerate impact and growth.
- Drive Executive Alignment – Build the case for change and secure customer commitment to the transformation vision.
- Orchestrate Solutions & Value – Align teams around an end-to-end solution strategy that delivers business outcomes and future growth.
- Shape & Close Deals – Create compelling value-based proposals and lead negotiations to successful outcomes.
- Champion Customer Success – Ensure seamless handoff, adoption, and value realization beyond the sale.
Qualifications
Required Qualifications:
- Several years of technology-related sales or account management experience OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field and a few years of technology-related sales or account management experience
Preferred Qualifications:
Deep understanding of CRM and ERP applications, including Marketing Automation, Sales, Customer Service, Field Service, Finance, Supply Chain Management, and Commerce, as well as the Dynamics 365 and Power Platform ecosystem, and the ability to translate these capabilities into measurable business impact and value.
Fluency in German
Solution Area Specialists IC4 - The typical base pay range for this role across Switzerland is CHF 131,800.00 - CHF 192,600.00 per year. Certain roles may be eligible for benefits and other compensation.
Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/switzerland-corporate-pay.html
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.