Manager - GDS Ethics Office

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Assistant Director – GDS Ethics Office

This role is part of the GDS Ethics Function, and the individual will support the GDS Ethics team across all countries on areas related to ethics matters and sexual harassment investigations.

The opportunity

This is an exciting time to join the Global Delivery Services (GDS) ethics team as we scale up our program to match the expansion of the business. You will build your professional knowledge and credentials, learn how EY operates globally and work within a cross functional team of professionals to embed and improve the workplace culture by solving Ethics matters across its operating locations in India, Poland, China, the Philippines & Argentina. 

As part of the role, you shall support the Ethics team and be part of the inquiries / investigations and ensure the compliance to the global code of conduct and other organizational processes and procedures.

Your key responsibilities require you to

• Lead ethics team members and support the ethics officer in handling employee grievances and investigations related to workplace / sexual harassment, integrity issues etc. across various Geographies.
• Project / program management including the automation projects
• Lead the review, development and implementation of compliance processes, rules and standards as per the internal policies, automation projects etc.
• Review the investigation and reporting processes for any AI related opportunity implementation.
• Develop a thorough understanding of the governing policies of the Corporate and rules and regulations applicable to relevant geography.
• Support local business functions with Ethics related policy compliances.
• Learn technical aspects of various policy compliance requirements to help address Talent Team or employee queries 
• Prepare case reports and ethics dashboards
• Support in other Risk Management projects or ethics team projects
• Work closely with Employee Relations team in managing and monitoring the cases and inquiries.
• Lead awareness sessions for managers and above ranks
• Detailed analysis of data, preparation of MIS and reports using tools / platforms such as excel.
• Work closely with Legal team in managing and monitoring the cases and inquiries.
• Stakeholder management and represent Ethics team in various internal forums.

Skills and attributes for success

• Experience of having worked as part of Ethics / ER / Risk management team at managerial level, with increasing scope of responsibilities.
• Ability to lead the teams across geographies.
• Anility to work in high pressure environment on time sensitive matters.
• Ability to learn ahead of the curve
• Working in multinational environment with different time zones
• High accuracy and on time delivery
• Attention to detail and process oriented, ability to analyse and cross check data points
• Automation experience will be an added advantage
• Good verbal and written communication skills
• Able to work in an unstructured & complex environment requiring out of box thinking, logical reasoning
• Able to continuously add value to assigned processes and develop solutions
• Ability to learn and understand the EY’s global policies as well as familiarity with other Risk Management initiatives outside of area of expertise
• Ability to manage tasks and activities in a timely manner and be responsible for specific outcomes
• Basic knowledge of project management tools and methodologies
• Ability to keep confidential sensitive information
• Strong research and communications skills
• Ability to successfully handle multiple tasks
• Interest in working with a culturally diverse team from around the globe to design, develop, and deploy programs and share knowledge
• Excellent relationship-building and interpersonal skills, with an inclusive approach
• Effective communicator with good written and oral presentation skills
• Team player and active listener with the ability to respond to and develop the ideas of others
• Experience working in an international setting and resolving cross border issues
• Ability to keep confidential sensitive information

To qualify for the role, you must have

• Bachelor’s / postgraduate’s Degree in Commerce, Finance, Arts, Law or HR.
• Advanced MS office knowledge (Word, Excel, PowerPoint)
• Exposure to lead projects and prepare required MIS / dashboards
• 8-10 years’ experience in Operations/HR/People Functions, preferably corporate compliance areas with minimum of 5-6 years of experience in Team Lead role.
• Dealt / handled inquiries / investigations and understanding of basic aspects of running an inquiry with an ability to draft investigation reports
• Experience related to handling investigations
• Experience in handling workplace grievances – workplace harassment / sexual harassment / Ethics complaints / financial frauds / forensic investigations
• Understanding of compliance needs
• Previous experience of having supported on ethics matters

Ideally, you should also have

• An eye for efficiency and process improvements
• Planning skills and ability to prioritize the workload
• Attention to details and sense of ownership
• Ability to stretch in the busy period for high quality and on time delivery
• Ability to operate and flex in an ambiguous and changing environment to respond to emerging priorities
• Experience of working to deadlines and delivering high quality outputs
• Ability and willingness to periodically work flexibly e.g., participating in calls outside of standard office hours (early morning/late night) to support our global organization

What we look for

• Working in a team of experts with deep domain knowledge
• Opportunity to work in fast paced multinational environment
• Positive attitude and dependable team player
• Ability to deal with problems in a practical and common-sense way, proactively applying judgment when required.
• A high standard of Excel and PowerPoint skills
• Flexibility to adapt activities based on the team priorities
• Ability to work in a fast-paced environment, producing work of a high quality that meets business demands
• Able to establish credibility, respect and trust in their working relationships and internal networks, particularly with the members of the Risk and Ethics Network

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

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