Oracle Tech Architecture and Middleware-Zuora Billing-Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

EY-Advisory – Zuora –Manager

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The opportunity

We’re looking for Senior Consultant with expertise in Zuora Billing to join the leadership group of our consulting Team. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering.

Your key responsibilities

You’ll focus on the design, customization and optimization of technology-based solutions across the sales, marketing, e-commerce, supply chain, finance, asset management and/or business and operations support systems domains. You’ll team with various EY groups with the capabilities to pursue and deliver technology engagements and solutions that will bring our clients’ vision and strategy to life.

• Solution design using the full Billing product portfolio
• Design and validate that the proposed solution architecture supports the stated and implied business requirements
• Review technical team deliverables for compliance with architecture standards, guidelines and leverages best practices
• Articulate and present different point of views on various technologies
• Present Architecture deliverables such as Ecosystem and Integration diagrams, ERD, Business Process Flows, Swim lanes, Visio and Mock-ups
• Exhibit strong executive presence and ability to interact and effectively communicate with key project sponsors from CXO to end users.
• Deliver Expert Services to the Billing Partners

Skills and attributes for success

• Gather Business requirements
• Analyse requirements and Perform Fit-Gap Analysis
• Design and Develop the requirements
• Strong expertise in configurations and testing
• Prepare and Review documentations
• Working in project teams through agreed-upon phases of project governance, requirements definition, vendor selection, process and risk analysis, development and customization, testing, training and rollout of a client's project life cycle
• Collaborating with team members in developing applicable methodologies, tools, approaches, points of view, thought leadership and accelerators to differentiate EY
• Providing broad technical knowledge of various key technology and business platforms, teaming with client technology professionals and third-party strategic alliances
• Developing long-term relationships and networks both internally and externally, interacting and communicating effectively with teammates, clients, stakeholders and executives

To qualify for the role, you must have

• Bachelor's degree and 8 - 16 years of experience relevant to this position including 5 years of consulting experience and 2 years of project management leadership experience.
• Solid Quote-to-Cash experience in the Billing area
• Enterprise level experience, within a professional services organization, as a Solution Architect and/or Business Consultant with a leading technology consulting or product company, delivering moderate to complex ERP, billing, revenue, procurement and/or CRM solutions (Salesforce experience is a plus)
• Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it
• Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation
• Experience in data analysis, conversion and migration, interfaces and reports
• Experience with gap analysis and blueprint development
• Experience with system design using configuration and/or customization, integration, testing and support
• Experience in delivering end to end solutions through the entire SDLC – right from running the client facing workshops, design, build, test, deployment, UAT and handover
• Experience in Waterfall and Agile methodologies
• Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a diverse and distributed team to deliver exceptional customer results in a rapid paced implementation environmen
• Experience with accounting and be able to converse effectively with Finance teams
• Experienced in technical accounting and IFRS / ASC606 is a plus
• Experience managing tasks on multiple projects simultaneously

Ideally, you’ll also have

• Degree emphasis in computer science, IT, computer engineering, MIS or mathematics desired; master’s degree in one of these areas preferred
• Consulting experience highly preferred
• Working experience with Onsite & Offshore delivery model environment is preferred.
• Engaging with business partners and IT to understand requirements from various parts of an organization to drive the design, programming execution, and UAT for future state capabilities within the platform.
• Working in a fast-paced and dynamic environment while managing multiple projects and strict deadlines
• Good understanding of outsourcing and off shoring, building win/win strategies and contracts with suppliers

What we look for

• Consulting experience, including assessments and implementations
• Experience in Zuora Billing
• Documenting requirements and processes (e.g., process flows)
• Working collaboratively in a team environment
• Excellent oral and written communication skills
• Willingness to travel 50% or more
• B.A. / B.S. degree required.
• MBA and/or professional certification (e.g. CPA, CFA) preferred.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.

Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.

People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.

Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.

How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.

Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits.

“We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.

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