Senior Director, Analyst CIO Market and Technology Platforms, Infrastructure and Operations , Remote US

About the role:

Gartner Analysts are industry thought leaders who create must-haveinsights, marketpredictionsand best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner’sBusiness and Technology Insights (BTI) group,establishingoneself as a credible voice within their designated market at local,regionaland global levels. Utilizing exceptional research and analytical skills, a Senior Director plays a significant role in producing pragmatic and provocativeinsightswhich Gartner clients consume and apply to propel their business toward keyobjectives. They are a trusted source of advice for clients, reinforcing Gartner’s value every day by engaging them via in-person meetings, virtual meetings, sales supportvisitsand Gartner conferences to discuss complex client challenges and offerappropriate recommendations. 

What you will do: 

• Serve as an authority onI&Ostrategy for CIOs around the globe, guiding clients on best practices formanaging services, evaluating I&Ovendorsandmeasuringperformance

• AdviseCIOs andtheirHeads of I&O on modernizing enterprise platforms to enhance agility and performance

• Deliver research and recommendations to CIOs oninfrastructuretechnologies, markets, and emerging trends.

• Demonstrate knowledge/experience of Platform engineering, platform operating model, DevOps, technical debt, AI infrastructure,geopatriationand cloud to CIO audiences

• Analyze industry trends, threat intelligence, and technology disruptions (e.g., quantum computing, agentic commerce) to forecast future risks and inform strategic planning.

• Scalepositionsand insightstodifferent audiencesincludingindustries andmidsize enterprises

• PresentI&Oresearch and thought leadership in 1-to-1 conversations and at Gartner events, webinars, and client workshops, engaging with C-suite executives and technology leaders.

• Support clients in evaluating and selectingI&Ovendors and solutions tailored to the unique needs of industries.

• Collaborate with other Gartner Analysts to develop comprehensive, actionable research(including Magic Quadrants)that addresses the topI&Opriorities of CIOs in these sectors.

• Create innovative, thought provoking, and highly leveraged “must-haveinsights” content

• Develop newinsightsand ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act

• Develop in-depth analysis toidentifythe root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward 

• Demonstrate thought leadership inestablishingInsightspositions across a team of analysts

• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda

• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights

• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions

• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings 

• SupportBTIand Sales: Provide sales support serving as voice of the market to helpInsightsteams create content and to drive engagement with clients to make progress against their critical priorities to grow their business

• Provide high quality andtimelycontent peer review

• Build credibility as an industry expert torepresentGartnerinsights,methodologyand strategy 

• Activelyparticipatein innovation, ideation, and research discussions and collaborate effectively with peers in theInsightscommunity

• Identifyresearch process improvements or develop new processes that help the team andBTIprovide excellent service delivery

• Be a mentor and a coach by supporting more junior team members

• Be client-centric while activelyseekingto help clients engage regularly and often with Gartnerinsightsand interactions

What you will need: 

• Bachelor's degree or equivalent experience and 12+ years of relevant field or industry experienceas CIO or Head of Infrastructure, in one or more of the following disciplines: 

• DevelopinganI&O Strategy

• Transitioning and Operating IT Services

• OptimizingIT Service Management Processes

• Automating Operations

• Demonstrate executive presence; canimmediatelyestablishcredibility with executives andadditionalstakeholders

• Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables

• Demonstrate excellence in research and writing ability

• Strong written and verbalproficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions

• Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges

• Strong communicationskills -able to explain complex concepts concisely and simply 

• Subject matterexpertise;comfortable presenting at large and small-scale speaking engagements 

• Strong business and financial acumen 

• Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market

• Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team

• Learning agile and adept with navigating highly matrixed environments

• Ability torepresentGartner's researchmethodologyand strategies effectively at all levels

• Willingness and ability to travel up to 25% (where applicable)