Data Capture Administrator (3 Months Contract)

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Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

An opportunity exists for a Data Capture Administrator to support a client file remediation and digitisation project for a 3-month period.

The purpose of the role is to review physical client files, accurately capture and upload information onto the designated system, and ensure that all records are complete, legible and correctly indexed. The successful candidate will be responsible for processing high volumes of documentation while maintaining a high standard of accuracy and quality.

The role is based in Riverlands, Cape Town .

This role requires a disciplined, self-motivated individual with exceptional attention to detail, strong organisational skills, and the ability to work independently and consistently within defined procedures and timelines.

Key Result Areas / Outputs:

Administration & Support

• Review, sort and prepare physical client files for capture.
• Accurately capture client information and documentation onto the designated system.
• Upload, index and categorise documents in accordance with prescribed standards.
• Verify that information captured is complete, accurate and aligned to source documents.
• Identify, investigate and escalate incomplete, missing or illegible documentation.
• Perform quality checks to ensure captured information meets required standards.
• Maintain confidentiality and security of client information at all times.
• Ensure physical files are handled, tracked and stored appropriately during the capture process.
• Meet agreed productivity and quality targets.
• Assist with the remediation and migration of historical client records.
• Provide progress updates and reporting on capture activities.
• Support the project team with administrative activities related to the file remediation exercise.

Qualifications, Skills and Experience:

Qualifications

• Matric
• Administration

Experience:

• 2-5 years' experience in a data capturing, document management or administrative role.
• Experience working with large volumes of documents and records.
• Experience capturing information onto electronic systems.
• Strong computer literacy, including Microsoft Office.
• Experience performing quality assurance checks on captured information.
• Experience working in a regulated or financial services environment will be advantageous.

Technical Skills

• High-volume data capturing.
• Strong document management skills.
• Excellent attention to detail and accuracy.
• Ability to work with repetitive tasks while maintaining quality standards.
• Good organisational and filing skills.
• Ability to meet deadlines and productivity targets.

Key behavioural skills and attributes that would make a candidate successful in this role:

• Exceptional attention to detail.
• Strong concentration and focus.
• High levels of accuracy and quality consciousness.
• Reliable and dependable.
• Strong work ethic.
• Ability to work independently with minimal supervision.
• Good organisational and time management skills.
• Ability to handle confidential information.
• Results and deadline driven.

Follows standardised processes and provides administrative support in line with normal business functioning. Delivers on daily production standards and adheres to service and quality standards. Provides an indirect service to customers and intermediates. Responds to immediate requirements within procedure. Uses standard administrative techniques to co ordinate own work. Product and process knowledge in different areas may differ but basic skills remain the same. Moderate (intermediate) to high level of technical knowledge. Partially multi skilled across product and process relevant to the business area.

Skills

Action Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies & Procedures, Report Review, Resource Scheduling

Competencies

Collaborates

Communicates Effectively

Drives Results

Ensures Accountability

Plans and Aligns

Tech Savvy

Education

NQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent (Required)

Closing Date

02 October 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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