Customer Development Manager

HSBC International Wealth and Premier Banking (IWPB)

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our

customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening

up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.

We are currently seeking an experienced professional to join our team.

In this role, you will:

Supporting tasks to establish new business relationships and strengthening existing ones, whilst ensuring fair outcomes for all types of customers
Providing support to the communication new products, propositions and relevant market information to customers
Supporting distribution channel business development strategiesSupporting plans and strategies to generate new business as well as increase revenue for existing ones
Collaborating with internal stakeholders, which may include relationship mangers and product specialists, to maximise cross-selling opportunities for the bank
Participating in events, initiatives and activities to develop business opportunities
Protect the bank's reputation and ensuring an acceptable risk profile, whilst deepening your understanding of the client through credit and customer due diligence reviews
 

To be successful in the role, you should meet the following requirements:

Proven ability in mobile sales / channel developing and maintaining
Current product/market knowledge
Excellent customer service skillsManagerial experience
At least 3 years’ experience in supervisory role of sales function
Excellent interpersonal, leadership and motivation skills
Strong sales and organization ability and problem solving skills
Result driven and able to work under pressure
Good spoken and written English

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank (China) Company Limited