Product Manager I
McKinsey & Company · San Jose, Costa Rica · 3h ago
Entry level / GraduateOn-siteProduct Management
Who you'll work with
Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.
In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else.
When you join us, you will have:
- Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
- A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
- Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
- World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
What you'll do
Your work will involve helping ensure our products remain reliable, secure, responsive to user needs, and continuously improved through practical, incremental enhancements.
You’ll work with our OrgLabteam, where you’ll help build and maintain digital products that support better organizational learning, collaboration, and ways of working.
You'll be working independently or with guidance from senior colleagues, delivering OrgLab capabilities with high levels of client value, usability, data quality, reliability, and predictability. You'll partner with product leaders, engineers, designers, Client & Insights delivery colleagues, and organizational-design experts throughout discovery, delivery, launch, and adoption.
You'll participate in and lead discovery and concept sprints for OrgLab modules and workflows, defining problems, hypotheses, MVP scope, success measures, and requirements based on practitioner feedback, client needs, and organizational-design use cases. You'll also co-develop, maintain, and socialize the OrgLab roadmap, working with subject-matter experts across diagnostics, benchmarking, opportunity sizing, future-state design, talent selection, and adoption.
Day to day, you'll map end-to-end journeys for OrgLab administrators, practitioners, client-service teams, and client stakeholders; clarify trade-offs and dependencies; identify and escalate product, data, security, methodological, and delivery risks; and negotiate priorities so teams deliver the highest-value outcomes within tight timelines and budgets.
You'll guide capabilities from discovery through launch and adoption, including prototype review, backlog prioritization, acceptance criteria, testing, release readiness, practitioner enablement, feedback loops, and measurement of usage and impact.
Your background
- 3+ years of experience in product management, application support, product operations, technical support, QA, business analysis, or a related role
- Knowledge of Scrum, Kanban or any other Agile software development methodology
- Experience with tools such as Jira, Linear, Figma, Lovable, AWS DevOps, ServiceNow, Zendesk, Notion, Confluence, GitHub, GenAI tools or similar platforms
- Ability to document issues, requirements, decisions, risks, and next steps clearly and concisely
- Comfort working with technical teams and learning how applications, systems, integrations, and dependencies behave in production
- Excellent analytical and data-driven problem-solving skills, including experience with complex datasets, benchmarking, opportunity models, user feedback, surveys, product analytics, and prioritization based on impact.
- A proactive, service-oriented mindset focused on stability, responsiveness, and continuous improvement
- Basic understanding of software development lifecycles, agile delivery, issue tracking, QA testing, and release coordination
- Strong stakeholder-management and communication skills, with the ability to facilitate working sessions, explain complex analytical or technical topics, build clear storylines, and align diverse product, consulting, and client audiences