Customer Growth Strategy Manager | Consumer Goods, Retail, & Travel
Accenture · New York, United States +9 · 1d ago
We Are
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song
Role Purpose
Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions.
Key Responsibilities
Conduct research and analysis on customer needs, market trends, and competitive activity.
Execute rapid testing protocols with real and synthetic customers to validate concepts.
Synthesize findings into actionable recommendations for prioritization and launch.
Collaborate with design, product, customer insights, and marketing functions to shape propositions.
Drive and assist in building business cases for high-priority growth opportunities
What Success Looks Like
Producing insight and recommendations that directly shape client growth decisions.
Effectively applying proprietary methods to accelerate and de-risk validation.
Building skills in structured problem-solving and client engagement.
Basic Qualifications:
- A minimum of 6 years of experience in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for retail or consumer goods space.
Preferred Qualifications:
- Demonstrated consulting experience with client-facing delivery.
- MBA or relevant innovation program experience a plus.
- Experience or genuine interest in consumer goods, retail or hospitality & travel.
- Strong research and analysis skills.
- Exposure to concept testing, prototyping, or agile product/service development.
- Excellent communication and collaboration skills.
- Understanding of AI/ GenAI
- Understanding of quantitative data sets and some financial value casing and modeling also preferred
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 10/3/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture
Role Location Annual Salary Range
California $87,400 to $253,000
Colorado $87,400 to $253,000
Connecticut $87,400 to $253,000
District of Columbia $87,400 to $253,000
Illinois $87,400 to $253,000
Maine $87,400 to $253,000
Maryland $87,400 to $253,000
Massachusetts $87,400 to $253,000
Minnesota $87,400 to $253,000
New York $87,400 to $253,000
New Jersey $87,400 to $253,000
Ohio $87,400 to $253,000
Virginia $87,400 to $253,000
Washington $87,400 to $253,000
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com
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