Senior Product Associate, Card Installments

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Card Installments, you will contribute to the team by leveraging your expertise in product development and optimization to make a significant impact. Supported by user research and customer feedback, you will fuel the creation of innovative products and continuously improve existing offerings, playing a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

• Partner with the Product Manager to identify new product opportunities that reflect customer needs and market trends through user research and discovery
• Plan for upstream and downstream implications of new product features on the overall product experience
• Collect and synthesize user research, journey mapping, and market analysis to inform the strategic product roadmap
• Identify potential product features that deliver measurable value to customers
• Analyze, track, and evaluate product metrics against time, cost, and quality targets across the product development life cycle
• Write requirements, epics, and user stories to support product development

Required qualifications, capabilities, and skills

• 3 years of experience in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.