Solution Area Specialist - AI Business Process
Microsoft · Oslo, Norway · 20h ago
AI is changing how organisations run their core business, from finance and supply chain to sales, service and the frontline. As Solution Area Specialist for AI Business Process at Microsoft Norway, you will help some of Norway’s most important organisations make that change real. You will bring together Dynamics 365, Power Platform, Copilot and agents to reimagine business processes and deliver measurable business transformation.
This is a broad and genuinely exciting role. You will work with customers in financial services and insurance, manufacturing, and the public sector including health, spanning enterprise, commercial and public sector organisations. You do not need experience in every one of these industries: relevant experience in one or more of them is valued, and the territory may be shaped around the strengths of the person we hire and the team around them.
You will cover the full AI Business Process portfolio: ERP with Dynamics 365 Finance & Operations and supply chain, CRM with Dynamics 365 Sales and Customer Service, low-code with Power Platform, and AI with Copilot and agents. Success in this role comes from understanding how each industry actually works, and from using that insight to lead customers to solutions that move their business forward.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Customer engagement and business value
Engage customers through an industry lens, show how our solutions enable transformation, and win deals.
Uncover business needs and technology readiness, propose prioritised solutions and articulate their value.
Build stakeholder maps and, with account executives, engage senior business decision makers.
Lead customer conversations, run events and contribute to external thought leadership.
Deal execution and pipeline
Drive close plans that accelerate deals, and coach less experienced colleagues on deal execution.
Build pipeline with account teams and partners through your own campaigns and social selling.
Qualify opportunities using the Microsoft sales process (MCEM).
Position against the competition with global black belt colleagues and recommend pursue or withdraw.
Partners, solutions and adoption
Shape solutions together with internal teams, partners and Microsoft services.
Develop joint proposals with One Commercial Partner and the partner network, and bring in new partners.
Drive consumption and usage through robust deployment plans validated by partners and services.
Territory leadership
Own your territory end to end: forecasting, portfolio and territory plans, and the Rhythm of Business.
Use whitespace and business analysis to uncover new opportunities.
Keep your skills current by completing relevant training and certifications.
Qualifications
Required qualifications
Technology-related sales or account management experience
OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND technology-related sales or account management experience OR equivalent experience
Deep understanding of CRM and/or ERP applications including Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service, Finance, Supply Chain Management and Commerce and how they translate into business impact and value
Expert understanding or solid experience selling into one of the following industries: Financial Services, Manufacturing, Healthcare, Retail and Government
- Fluency in Norwegian and English, written and spoken.
Preferred qualifications
Experience in one or more of: financial services and insurance, manufacturing, public sector or health.
A track record selling ERP, CRM, low-code or AI solutions, ideally Dynamics 365, Power Platform, Copilot.
Strong business process knowledge and insight into how technology drives transformation in an industry.
Consultative, technical solution selling and orchestration of complex deals with senior decision makers.
Solution Area Specialists IC4 - The typical base pay range for this role across Norway is kr 678,000.00 - kr 993,000.00 per year. Certain roles may be eligible for benefits and other compensation.
Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/norway-corporate-pay.html
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.