Manager, Tech Risk & Analysis (International and Regulatory Risk)

Manager, Tech Risk & Analysis (International and Regulatory Risk)

Capital One is one of the fastest growing organizations in the world today. The growth of the business is being accelerated by leveraging innovative and emerging technologies. We are serious about technology, we dream big, and we execute. Capital One moved our entire enterprise to the public cloud over the course of five years, fully exiting our data centers. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity and managing technology risk.

Technology & Data Risk Management (TDRM) is a small organization that packs a big punch. The ~200 professionals in TDRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk, and data management risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk.

For years, the cybersecurity community has debated whether the CISO should report to the CIO or not. In regulated financial services, the answer is: both. The first-line CISO has operational responsibilities and reports to the CIO. The second-line Chief Tech Risk Officer (CTRO) and the Tech & Data Risk Management (TDRM) organization have broader responsibilities for cybersecurity but also reliability, software quality, resilience, and the risk of failing to manage our data. The CTRO is independent and oversees the work of the CISO, the CIO/CTO, and the Chief Data Officer. The CTRO reports to the Chief Risk Officer, who reports directly to the CEO.

Our business leaders must make technology decisions constantly. TDRM makes sure they have the tech and data risk information they need to make good decisions. Associates within TDRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, data analyst, data scientist, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results. 

As a Manager on the International and Regulatory Risk team, you will manage TDRM’s engagement in international risk workstreams, coordinate TDRM subject matter experts to vet and advise first line proposals for managing risks internationally, and assist in audit and regulatory preparations and responses. Success in this role requires a working knowledge of technology, information security, and data requirements as well as the ability to translate complex technical practices and business objectives into clear, persuasive, and compliant risk documentation. The Manager for International and Regulatory Risk will be a strong critical thinker, is intellectually curious, and has strong stakeholder management skills.

Responsibilities: 

• Design and manage a centralized process for technology, information security, and data international risk advisory requests
• Participate in country risk assessments and advise on technology, information security, and data solutions to risk exposure for jurisdictions
• Act as the primary liaison between between TDRM and other stakeholder organizations (Legal, Compliance, other risk organizations, etc.) to ensure a unified international risk perspective for technology, information security, and data
• Work with subject matter experts to develop TDRM’s international risk assessments to support country-level tech, cyber, and data risk decisions.
• Coordinate TDRM’s risk advisory and challenge to first-line partners on remediation plans for audit findings and regulatory issues.
• Support and maintain an up-to-date library of standardized responses to technology, information security, and data audit and regulatory questions.
• Support the development of responses to regulatory inquiries, exams, and independent audits across multiple jurisdictions.

Basic Qualifications:

• Bachelor's Degree or military experience
• At least 5 years of experience in technology (software delivery, distributed systems, cloud-native architecture, infrastructure as code), cybersecurity (identity and access management, application security, cloud security, data protection), technology auditing, systems risk management, technology risk assessments, resilience engineering (operational resilience, business continuity, disaster recovery, high availability), chaos engineering (fault injection, blast radius mitigation, automated security validation), site reliability engineering (SLAs or SLOs, observability, incident response), or a combination.

Preferred Qualifications:

• Master’s degree
• 5+ years of experience in a second-line or oversight role at a financial institution or regulatory agency
• 2+ years working in cybersecurity, technology, or risk management with international scope
• Professional Security Certification or Professional Risk Management Certification (Certified Information Systems Security Professional (CISSP), or Certified Information Systems Auditor (CISA), or Certified Information Security Manager (CISM), or Certified in Risk and Information Systems Control (CRISC), or Open FAIR Certified)
• Knowledge of, or experience working with agile methodology and tools (Jira or Confluence)
• Knowledge of National Institute of Standards and Technology Cybersecurity Framework (NIST CSF)
• Knowledge of payment networks or international technology, information security, or data management risk at a financial institution

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $164,800 - $188,100 for Manager, Tech Risk & AnalysisNew York, NY: $179,700 - $205,100 for Manager, Tech Risk & AnalysisRichmond, VA: $149,800 - $171,000 for Manager, Tech Risk & Analysis

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).