Deployment Center Associate - Hyderabad

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

The Deployment Center Associate supports the day-to-day preparation, deployment, maintenance, and tracking of Crowe endpoint hardware. This role performs hands-on activities required to ensure laptops and related equipment are properly prepared, tested, inventoried, and ready for use by Crowe personnel.

Working under the direction of Deployment Center leadership, the Associate supports new-hire onboarding, laptop refreshes, equipment swaps, inventory management, and other hardware deployment activities. The role requires strong attention to detail, organization, reliability, and a willingness to learn and follow established technology processes and procedures.

Responsibilities

• Process IT hardware throughout its lifecycle, including receiving, inspecting, testing, cleaning, staging, and preparing equipment for deployment or return to inventory.
• Prepare and configure laptops and related equipment for new hires, laptop refreshes, service swaps, and other deployment needs.
• Perform basic hardware troubleshooting and component replacement as appropriate; identify and escalate equipment requiring additional repair or warranty support.
• Maintain accurate hardware inventory by properly labeling, storing, tracking, and documenting equipment and transactions.
• Fulfill approved hardware requests and maintain accurate request and asset information in ServiceNow and other applicable systems.
• Support scheduled hardware deployments, new-hire onboarding activities, and other regional Deployment Center needs.
• Maintain an organized, secure, and efficient Deployment Center workspace and follow established processes, procedures, and documentation standards.
• Communicate equipment issues, inventory concerns, workload constraints, and potential delays to Deployment Center leadership in a timely manner.
• Perform other endpoint hardware and Deployment Center activities as assigned.

Qualifications

• Basic knowledge of computers, laptops, peripherals, and common hardware components.
• Strong attention to detail and commitment to completing work accurately.
• Strong organizational and time-management skills with the ability to manage multiple assigned tasks.
• Ability to follow documented processes and instructions consistently.
• Ability to work effectively as part of a team and communicate clearly with colleagues and internal clients.
• Demonstrated reliability, accountability, and willingness to take ownership of assigned work.
• Ability to adapt to changing priorities and workload demands.

Requirements

• Bachelor's degree in Information Systems, Information Technology, Computer Science, or a related field, or equivalent relevant experience.
• This roles requires work from office for 5 days.
• Ability to perform hands-on work involving laptops, monitors, peripherals, and other IT equipment.
• Ability to work on-site (in office) to support Deployment Center operations.
• As required, ability to work after hours to support business or deployment needs.

Key Positions with Which This Position Interfaces

• India Deployment Center Senior Associate
• US Deployment Center Lead
• Endpoint Technologies Engineers
• Client Service Support Specialists
• Other IT and business stakeholders as required

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

Our Benefits:
At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

Crowe Capability Center – India, operating under the legal entity C3 India Delivery Centre LLP (formerly known as Crowe Horwath IT Services LLP) is a wholly owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world.

Crowe does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.