Talent & Workforce Senior Manager, Consumer Goods & Services, Retail and Travel
Accenture · Chicago, United States +36 · 1d ago
Talent & Workforce Senior Manager, Consumer Goods & Services, Retail and/or Travel industry
We are:
Accenture’s Talent Reinvention Partner and we’re helping clients reinvent how people and organizations work—delivering leadership, talent, operating models, workforce intelligence, and change solutions to accelerate the workforce agenda in the age of AI.
You are:
A talent and workforce consultant who knows how to lead workforce transformation efforts across talent functions. You have experience designing AI-enabled workforce solutions that help organizations evolve how work gets done, how skills are built, and how people and technology create value together.
You bring deep expertise in workforce strategy, skills-based talent practices, workforce intelligence, and organizational transformation. You are comfortable leveraging Generative AI, Large Language Models (LLMs), and Talent Intelligence platforms to analyze workforce trends, identify skills opportunities, develop strategic recommendations, and design future-ready workforce solutions.
With a passion for building future-ready organizations, you bring a blend of strategic thinking, AI and digital fluency, human-centered design, data-driven decision making, and practical execution to every client engagement.
The work:
• Develop and execute workforce transformation strategies that help clients redesign work, roles, skills, and talent models for an AI-enabled future.
• Design innovative workforce and talent solutions that enable organizations to evolve with AI across hiring, learning, workforce planning, internal mobility, career development, and retention.
• Apply human-centered approaches to integrate AI, automation, and emerging technologies into workforce, talent, and operating model solutions.
• Lead strategic workforce planning initiatives, leveraging workforce intelligence, labor market insights, skills data, and talent analytics to inform business and talent decisions.
• Utilize Generative AI tools and Large Language Models (e.g., ChatGPT, Claude, Gemini, Microsoft Copilot) to accelerate workforce analysis, workforce scenario modeling, talent strategy development, skills assessments, organizational design, and executive-level recommendations.
• Design and implement skills-based workforce solutions, including skills architectures, talent marketplaces, career frameworks, workforce planning models, and workforce transformation roadmaps.
• Leverage Talent Intelligence and Skills Technology platforms such as Reejig, TechWolf, Draup, TalentNeuron, Lightcast, Eightfold, Gloat, SkyHive, and related solutions to generate workforce insights and enable skills-driven talent strategies.
• Shape workforce readiness and reskilling strategies that build the capabilities needed to adopt AI and sustain workforce evolution over time.
• Support the creation of dynamic employee experiences, blending people, technology, AI, and culture.
• Drive change initiatives that enable organizations to adopt and sustain workforce and talent innovations.
• Contribute to business development activities, including crafting proposals, developing thought leadership, supporting client relationships, and expanding the practice’s capabilities.
• Lead internal initiatives focused on market research, workforce trends, AI innovation, talent intelligence, and capability building.
• Be ready to build those air miles with travel as needed.
Here’s what you need:
• Minimum of 8 years of experience working across integrated Talent functions including Talent Strategy, Strategic Workforce Planning, Skills-Based Talent Practices, Talent Intelligence, Strategic Sourcing, Learning Strategy & Development, Workforce Transformation, and Technology Talent Development.
• Minimum of 3 years of consulting experience designing and delivering workforce, talent, organization, or change solutions.
• Minimum of 2 years of experience in the Consumer Goods & Services, Retail and/or Travel industry.
• Minimum of 1 year of experience helping organizations prepare for AI-enabled workforce transformation.
Bonus points if:
• Experience leveraging Generative AI and Large Language Models (LLMs) such as ChatGPT, Claude, Gemini, Microsoft Copilot, or similar technologies to support workforce analysis, talent strategy development, workforce planning, skills intelligence, or organizational transformation initiatives.
• Experience working with workforce intelligence, labor market analytics, talent intelligence, or skills technology platforms such as Reejig, TechWolf, Draup, TalentNeuron, Lightcast, Eightfold, Gloat, SkyHive, or related solutions.
• Experience analyzing workforce and skills data to develop actionable recommendations for workforce planning, talent management, organizational design, and skills-based transformation initiatives.
• Demonstrated understanding of how AI is reshaping work, jobs, skills, workforce planning, and talent strategies, with the ability to translate those trends into practical business and workforce solutions.
• Experience designing and implementing Skills-Based Organization (SBO) strategies and operating models.
• Experience with workforce analytics, people analytics, labor market intelligence, and skills taxonomies.
• Experience working with key Human Capital Management systems, including Workday, SuccessFactors, Oracle HCM, or related HR technology platforms.
• Understanding of program design, development, and administration of HR processes.
• Experience helping organizations establish responsible AI, workforce governance, and AI adoption strategies.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 11/21/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture
Role Location Annual Salary Range
California $132,500 to $338,300
Colorado $132,500 to $292,200
Connecticut $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maine $112,900 to $249,000
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York $122,700 to $338,300
New Jersey $141,100 to $338,300
Ohio $122,700 to $270,600
Virginia $122,700 to $311,200
Washington $141,100 to $311,200
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.