Manager, Operational Risk, Transaction Banking & Payments

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As the Manager, Operational Risk you will support second line oversight of non financial and operational risks across the Institutional division value chain. The role focuses on designated Institutional businesses and products, delivering independent review, challenge and advice on risk identification, the quality of risk assessments, and control design and effectiveness across processes, systems and data. 

The role contributes to the provision of forward looking risk insights and thematic analysis, supporting effective governance and risk informed decision making within Institutional. It supports adherence to enterprise risk and compliance frameworks, and assists in identifying, assessing and escalating material control gaps or emerging risks where control effectiveness may be insufficient. Working with guidance and exercising sound judgement, the role partners with first line stakeholders and risk colleagues to promote strong risk practices and consistency in framework application. 

Role Type: Permanent
Role Location: Melbourne, Sydney or Brisbane
Work Hours: Full time
 

What will your day look like?

As the Manager, Operational Risk you will:

• Support second line oversight for designated Institutional businesses, products or portfolios (e.g. Markets, Transaction Banking, Corporate Finance), contributing to end‑to‑end coverage of non‑financial and operational risk
• Review and challenge material risks, risk assessments and control design/effectiveness across processes, systems and data flows, including cross‑functional and cross‑jurisdictional activities where relevant
• Contribute to forming evidence‑based views on framework embeddedness, first line risk management effectiveness, and alignment of risk profiles to appetite and tolerance
• Focus on key and emerging risks, supporting identification of systemic themes and control weaknesses, and ensuring activities are risk‑based and proportionate
• Identify and escalate control gaps, weaknesses or inefficiencies, particularly where risks may impact multiple teams, products or processes 
• Support oversight and challenge of material issues and incidents, ensuring timely identification and escalation in line with Group standards
• Review root cause analyses to assess whether underlying drivers are appropriately identified and understood
• Assess remediation actions for completeness and alignment to addressing root causes, providing challenge where gaps are identified
• Provide clear and practical risk advice to stakeholders, contributing to a balanced and credible Voice of Risk in business and governance discussions
• Prepare and review risk reporting and committee materials, ensuring accuracy, clarity and alignment to risk appetite and key themes
• Support second line input into risk acceptance decisions, ensuring appropriate rationale, supporting evidence and adherence to delegated authorities
• Assist in reviewing and challenging risk appetite metrics, key risk indicators and control measures to ensure they are meaningful and support effective monitoring

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

•    Strong understanding of non-financial risk frameworks, operational risk and regulatory expectations
•    Experience in reviewing risk assessments, control design and control effectiveness, and applying sound risk judgement in business contexts
•    Demonstrated ability to provide constructive challenge and practical risk advice to business stakeholders
•    Good understanding of the Institutional banking environment in the designated Institutional value chain activities
•    Strong critical thinking and decision-making skills, including the ability to assess evidence, identify themes and recommend actions
•    Clear written and verbal communication skills, including the ability to prepare concise risk reporting and present views confidently
•    Strong experience in operational risk, compliance, audit, assurance or related financial services disciplines

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 125561 .
 

Job Posting End Date

27/10/2026, 11.59pm, (Melbourne Australia)