Executive Head: Strategy & Client Value Proposition (CVP)

Job Requisition Details

Requisition ID: 148247
Location: Johannesburg, Gauteng
Closing Date: 20 October 2026
Talent Acquisition: Monde Ndzishe

Job Family

Strategy

Career Stream

Strategic Planning and Strategy Formulation

Leadership Pipeline

Manage Function (MF)

FAIS Affected

Job Purpose

To provide strategic thought leadership to the segment through the formulation of the overall business strategy, including the design and development of key strategic initiatives and objectives of targeted value propositions.

Why Join Our Team

Job Responsibilities

• Plan the target segments and Customer Value Propositions (CVP), adjusting in line with the market response.
• Responsible for Opportunity Viability Assessment, in terms of sizing, benefits and identifying potential shift for CVP's.
• Responsible for planning investments into implementing strategic value proposition (SVP) changes and identifying optimisation opportunities.
• Identify improvement opportunities to guide and refine CVP formulation.
• Assess the market perception of the value proposition and profit and loss, identifying opportunities for improvement.
• Drive client value through differentiation and solve client pains and gains holistically.
• Focus on target segment and drive financial viability of the target segments.
• Assess the market context for target market segments pain and gains.
• Responsible for target market focus identification and planning.
• Formulate the critical ingredients for success and adjust this in line with market response.
• Facilitate business unit (BU) strategic planning by setting clear objectives and priorities for BU 3-year planning 
• Measure the implementation and execution of BU strategy by analysing and tracking key performance indicators against forecasted results.
• Champion the execution of strategic projects in the BU through programme management.
• Plan and implement effective ways to cascade and communicate the BU strategy and strategic initiatives within the cluster.

Job Responsibilities Continue

• Build synergy across segments and business units through collaboration.
• Provide relevant business intelligence and reporting through proactive sourcing, analysing and interpretation of data.
• Identify key areas for strategic improvement by keeping abreast of industry best practices and research.
• Support the achievement of the business strategy, objectives and values and ensure that delivered systems, process, services and solutions are aligned.
• Role model the required leadership, culture and values that will enable Nedbank to achieve our purpose, our vision and our goals
• Build and maintain relationships with internal and external stakeholders through regular engagement and knowledge sharing and through participation in industry bodies, Nedbank committees and forums.
• Build relationships with internal stakeholders by identifying and responding to their business and communication needs.
• Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and team through identifying current and future training and development needs.
• Manage performance of direct reports by ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, mentoring, coaching, recognising and rewarding achievement and take appropriate corrective action where required.
• Optimise employee performance and motivation by fostering a climate and culture conducive to a great place to work.
• Develop and implement a strategy to build a differentiated culture of improvement and innovation by analysing relevant surveys and information.
• Enable cluster business transformation by leading change management involving systems, processes and people.
• Manage team effectively and efficiently across the HR value chain including recruitment, performance management, retention of critical staff, succession planning and coaching and talent management.

Essential Qualifications - NQF Level

Preferred Qualification

Post Graduate qualifications 

Preferred Certifications

- Executive Development Programme (EDP)

Minimum Experience Level

10+ years’ experience, including substantial general management exposure and experience in strategic scenario evaluation, strategy formulation, people management, banking operations / key segment product sets and strategic project management.

Technical / Professional Knowledge

Behavioural Competencies

• Business Savvy
• Financial Acumen
• Entrepreneurship
• Establishing Strategic Direction
• Customer Focus
• Inspiring Excellence
• Decision Making
• Driving Innovation