Operational Procurement Specialist - Service Desk

130 years of trust. One team shaping what's next. Allianz Group is one of the world's leading insurers and asset managers - built on over a century of stability, expertise, and financial strength. Allianz Services is where that legacy meets the future. 8,500+ people. Twelve countries. Four continents. We deliver specialized services to clients within Allianz Group, powered by AI, advanced analytics, and a mindset that refuses to stand still. From core insurance operations to engineering and consulting services, we reimagine how insurance works. What truly sets us apart are our people and the trusted partnerships we build, anchored in our values of expertise, integrity, and empowerment. We don't support the business. We shape it. Job role The Operational Procurement Specialist Service Desk agent will offer guidance and support and act as SPOC between the business, 3rd parties and internal operational teams for multiple Organizational Entities. reporting to the Procurement Operations & Support Team Lead, as part of a global support team.

What you will do 1st  level support –key interface for the business user and vendor to receive status information on sourcing and procurement processes (status of PO, PR, GR) Supporting Supplier/Business with ARIBA topics Identify and drive process optimization Managing the service provider helpdesk and solve escalation topics Interface for 2nd level vendor support for operational procurement helpdesk for ARIBA solutions Supporting Suppliers/Business on Purchase orders topics Work in SAP FI, ARIBA, SAP-MM Control the relevant Desktop procedures for all services to be up to date Consult and support the customer in operational sourcing tasks Liaise with other Operational Entities, units, departments as well as with externals (clients, providers) and fosters good relationships Coordination with the specialized departments (AP, VMD, RPT etc.) What you bring "University Degree Minimum 2-3 years of relevant experience within procurement ARIBA System knowledge SAP-FI/AP knowledge Fluent English and German for customer and internal communication We highly welcome candidates with a genuine interest and affinity for Information Technology (IT) and Generative Artificial Intelligence (GenAI), as these attributes are considered valuable assets to our team. You have Accurate and reliable way of working Excellent communication skills Customer and service oriented  International cross functional work experience Solution orientated, decision maker, self-driven working

What we offer

We support your well-being

• Access dedicated counseling services, mental health resources, and well-being sessions designed to keep you feeling your best
• Enjoy a personalized benefits package through a monthly budget on the Benefit platform, covering medical subscriptions, meal tickets, private pension plans, life insurance, Allianz Tiriac exclusive insurance discounts, and many more.
• Prioritize what truly matters with time off on your birthday, additional vacation days for each year with Allianz (up to five extra days), Paid leave on December 24th and 31st, plus the flexibility to swap weekend holidays for extra days off, and special allowances for significant life events.

We invest in your growth

Take advantage of an extensive learning curriculum tailored to support your career growth and meet your professional needs, with access to a wide range of technical and soft skills trainings, international certifications (including Agile, Lean Six Sigma, PRINCE2, ITIL, IFOA, ACCA, IACCM, and more), learning resources from LinkedIn and Allianz platforms, language development opportunities (German, French, English), and our dedicated Leadership Program to help you reach the next level.

We value you and your work

We acknowledge and recognize your work through performance-based rewards to celebrate your achievements, team, and individual recognition programs to celebrate your contributions and internal referral bonuses.  

Your personal information, including sensitive data, may be shared with Hiring Managers to evaluate your suitability for the role. Only candidates who meet the criteria will be contacted, and all applications will be treated with strict confidentiality.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer.
We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions.
Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture.
We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

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