Public Sector Transformation Senior Consultant / Manager

Company Description

Join us. But be you. At Deloitte, you’ll do more than just join something, you’ll add something.  You’ve found a place that values your curiosity, passion, and desire to work alongside brilliant people on the things that really matter. There really is only one question: What impact do YOU want to make? 

Our Operations & Industry Solutions team is looking for a Public Sector Transformation Senior Consultant/ Manager to join our Wellington team! 

Job Description

About this team: 

We are a team of strategic problem solvers, with deep transformation, operations and industry insight. What we have in common is the experience to diagnose and solve complex problems and design innovative, pragmatic solutions unique to each organisation. What sets us apart is our creativity, our commitment to making an impact, and the strength of a huge network of knowledge, industry experience and technology to support our clients to be future fit. 

We bring our clients on the journey, helping them accelerate and unlock strategic and commercial value as their partners in innovation-led transformation. We can see where they need to go, and work with them to design and implement the path forward, powered by the best emerging and proven technology and analytical insights, to help them get there. 

The Operations & Industry Solutions team at Deloitte provides a dynamic environment where you will work on challenging projects, across a range of client organisations.  

What will your typical day look like? 

You will be working directly with clients, including senior executives, across a wide range of public sector agencies to design and drive transformational change. You will be working alongside Directors and Partners who will provide guidance, while also supporting your learning and career development. 

Day-to-day you will support government agencies to improve organisational performance, enhance service delivery and deliver strategic transformation. Working as part of multidisciplinary teams spanning business, technology, data, AI and change, you will help clients move from strategy through to implementation: 

• Work alongside senior public sector leaders to define future operating models, identify opportunities for improvement and develop transformational roadmaps that deliver sustainable organisational and public outcomes. 
• Support the development of business cases, investment proposals and strategic options, helping clients make informed decisions on major transformation and improvement initiatives. 
• Lead teams to analyse and redesign end-to-end services, business processes and operating practices, improving efficiency, effectiveness and customer outcomes. 
• Lead workstreams within complex transformation programmes, supporting programme mobilisation, delivery planning, governance, stakeholder engagement and benefits realisation. 
• Translate strategic priorities into practical and actionable initiatives, helping clients move from concept and design through to implementation and execution. 
• Work with emerging technologies, including AI-enabled tools, workflow automation and data-driven insights, to identify opportunities to improve productivity and service delivery. 

Qualifications

Enough about us, let’s talk about you. You are someone with: 

• 4-7+ years' experience gained within professional services, central government, Crown entities, local government and/or other public sector organisations. 
• Experience supporting or leading transformation initiatives, including operating model design, service design, business case development, process improvement and programme delivery. 
• Proven ability to work across stakeholders, business units and delivery teams to build alignment and drive outcomes in complex environments. 
• The ability to bridge business and technology perspectives, translating operational requirements into practical solutions and working effectively with both business and technical teams. 
• Strong analytical and problem-solving skills, with the ability to clearly define problems, identify root causes and develop pragmatic, actionable recommendations. 
• Confidence engaging with, presenting to and influencing senior leaders and stakeholders, supported by strong communication and relationship-building skills. 
• Experience working with digital, data and emerging technologies, including AI-enabled solutions, to improve organisational performance and service delivery. 

Additional Information

So, who is Deloitte in Aotearoa? 

We are driven to create an impact that matters at every opportunity. Supported by a strong leadership team and member firms from over 150 countries across the globe, Deloitte New Zealand is in the business of solving complex problems.  

Over our 175-year history, we have built a reputation for impactful delivery across audit and assurance, consulting, financial advisory, risk advisory, tax, and technology services.  

Deloitte in Aotearoa recognises the uniqueness of our country identified in our founding document, Te Tiriti o Waitangi.  We uphold our responsibility(s) to the founding document and acknowledge Māori as the Tangata Whenua/Indigenous people.  

Our workplace and culture 

We are driven by our desire to create positive outcomes for our clients, communities, and people. Our purpose is to make an impact that matters. Everything we do is with intent - the intent to make a meaningful difference. 
Our shared values are at the heart of everything we do. Living these values, including ‘taking care of each other’ and ‘fostering inclusion’, is essential to ensuring everyone feels included at work and able to reach their full potential. 
For us to succeed and thrive as an organisation, we understand the importance of creating a culture where diverse perspectives matter and where everyone is given an equal opportunity to grow and develop. 

Deloitte New Zealand rewards 

We hold a simple belief – that our people’s hard work should be recognised and rewarded beyond their remuneration. 
We have reimagined what ‘work’ looks like and how we can empower all our people to create a work experience that is distinct to their needs. Founded on concepts of trust, balance, wellbeing, and the importance of personal connection, this is the Deloitte experience. 

We offer 

• Flexible work arrangements – work in a way that suits you, us, and our clients best 
• Subsidised professional qualifications and paid professional memberships 
• Subsidised health insurance 
• Income protection insurance 
• 22 days annual leave 
• Social events, social sports teams, and monthly firm drinks 
• A focus on wellness and well-being 
• Community-focused volunteer days 
• A focus on the environment and sustainability 

Does this sound like the sort of role and organisation for you? Then apply now! We’d love to hear from you.

We believe the strongest teams are made up of diverse individuals and we are proud to be an equal opportunities employer. We recognise that women and individuals from under-represented backgrounds may hesitate to apply if they don't meet all criteria. If you're passionate about this role and believe you have the skills, we encourage you to apply, even if your experience, ideal working hours or qualifications aren't a perfect match.

Please be aware of phishing attempts posing as Deloitte recruiters. Official communications from Deloitte New Zealand will come from “@deloitte.co.nz,” “@smartrecruiters.com,” or our video interview platform Deloitte<interviews@hirevue.com>. If you receive a suspicious email, verify its authenticity by contacting us at NZinfo@deloitte.co.nz.