ServiceNow Technical Transformation Manager

Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.

Work you'll do

As a ServiceNow Technical Transformation Manager on the ServiceNow team, you will be responsible for:

• Lead development activities for a large ServiceNow implementation program across multiple HR services
• Manage and mentor junior developers to support delivery quality and team growth
• Lead sprint review sessions and track progress against development objectives
• Provide technical expertise, feedback, and issue resolution throughout the development lifecycle
• Collaborate with stakeholders to align development work with program priorities and delivery timelines

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to mentor and provide clear guidance to others

The team

Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our ServiceNow offering designs, implements, and delivers strategies and technologies to increase the efficient and value delivery by the enterprise IT function.

Qualifications

Required:

• Bachelor's degree
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Active Top Secret/Sensitive Compartmented Information (TS/SCI) with polygraph security clearance required 
• Ability to work onsite in Chantilly, Virginia, 5 days per week
• 4+ years of experience leading development for enterprise technology implementations
• 2+ years of experience mentoring junior developers
• 3+ years of experience with Salesforce, Appian, JavaScript, or C#

Preferred:

• Experience with ServiceNow implementations
• Experience supporting human resources service delivery solutions
• Experience leading sprint reviews in Agile delivery environments
• Experience providing technical feedback across the software development lifecycle
• Experience serving government clients

For individuals assigned and/or hired to work in Virginia, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Virginia and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $151,500 to $252,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. 

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