Audio/Video Telecommunications Analyst/Operator
GDIT (General Dynamics IT) · Washington, United States · 1d ago
Type of Requisition:
RegularClearance Level Must Currently Possess:
Interim Top SecretClearance Level Must Be Able to Obtain:
Top SecretPublic Trust/Other Required:
NoneJob Family:
Network and TelecommunicationsJob Qualifications:
Skills:
Audiovisuals, Audiovisual Systems, End Users, Teleconferencing SystemsCertifications:
NoneExperience:
3 + years of related experienceUS Citizenship Required:
YesJob Description:
The Audio Visual (AV) Operator is responsible for setting upandoperating audio, video, and multimedia equipment used to support meetings, conferences, training sessions, and live or virtual events. This role ensures high-quality AV experiences by coordinating with stakeholders, preparing technical environments, and providing real-timeoperationalsupport.
Key Responsibilities
Provide guidance for the analysis, maintenance, and modification of complex
Telecommunication systems to meet operations standards.
Provide guidance regarding complex telecommunication systems usage and recommend changes as appropriate.
Coordinate with event organizers, presenters, and technical staff to understand requirements and confirm equipment needs.
Conduct equipment testing, calibration, and system checks in advance of events.
Set upandoperate audio visual equipment including microphones, projectors, speakers, monitors, cameras, video switchers, and conferencing systems.
Support in-person, hybrid, and virtual meetings and events, ensuring high-quality audio and video delivery.
Manage and monitor AV systems during live events to quicklyidentify,issues.
Handle AVlivestreams, and playback when required.
Request equipment maintenance or replacements as needed.
Submit trouble tickets forhardware and software problems to Tier 2 and 3 support teams for repair or replacement
Ensure AV setups comply with organizational standards, safety guidelines, and security protocols.
Document event setups, troubleshooting actions, and equipment performance.
Qualifications
Must have3+years of experience
Must possess an active TopSecret clearance
Must be able to obtain and maintain a DHS Entry on Duty (EOD)at the SCI level
Experience operating and supporting professional audio, video, and conferencing systems.
Working knowledge of AV signals, equipment types, and troubleshooting methods.
Experience with hybrid meeting platforms (e.g., Microsoft Teams, Zoom, Webex).
Ability to lift and move AV equipment as needed.
Strong communication, customer service, and problem-solving skills.
Ability to work independently and collaboratively in fast-paced environments.
Must be able to work morning andevening shift
Preferred Qualifications
Experience with enterprise-level AV infrastructure or control systems (e.g., Crestron, Extron, Biamp).
Industry certifications (e.g., CTS, AVIXA) are a plus.
Experience supporting federal/enterprise environments with security or access requirements.
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.
Scheduled Weekly Hours:
40Travel Required:
NoneTelecommuting Options:
OnsiteWork Location:
USA DC WashingtonAdditional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.About Our Work:
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events atEqual Opportunity Employer / Individuals with Disabilities / Protected Veterans