Internship: Global Consumer Financial Services, Personal & Premier Banking Onshore - Business Management Office [Dec 2026 to Jun 2027]

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why Join

Play a key role in driving business growth through data-driven insights and strategic decision-making. As a Sales Planning & Insights Intern, you'll be part of a dynamic team that supports sales performance management, portfolio optimisation, campaign effectiveness, and business planning across Personal & Premier Banking.

You'll have the opportunity to develop your analytical, reporting, and stakeholder management skills while working on initiatives that help shape business strategies, improve sales productivity, and deliver meaningful outcomes for customers and the bank.

How You Succeed

To excel in this role, you'll need to be analytical, curious, and comfortable working with data to uncover insights and opportunities. You'll collaborate with stakeholders across Sales, Marketing, Product, and Technology teams to support performance tracking, campaign analysis, and strategic initiatives.

Your ability to translate data into actionable recommendations, communicate insights effectively, and manage multiple priorities will be key to driving informed decision-making and supporting business growth.

What You Do

Your responsibilities will include:

• Sales Performance Analytics: analyse portfolio datasets to identify trends, revenue opportunities, and actionable insights that support strategic planning and business growth

• Dashboard & Reporting Development: develop and maintain dashboards, scorecards, and performance reports that track key business metrics and sales outcomes

• Campaign Performance Analysis: leverage data analytics to evaluate sales campaign effectiveness and identify opportunities to optimise future campaigns and customer engagement strategies

• Business Planning Support: prepare regular sales performance reports, forecasts, trend analyses, and management updates to support business planning and decision-making

• Process Improvement: identify opportunities to streamline sales workflows, improve operational efficiency, and enhance reporting processes through automation and innovation

• Stakeholder Collaboration: work closely with Sales, Marketing, Product, and IT teams to drive project objectives, support key initiatives, and deliver business outcomes

• Portfolio Insights: support portfolio management activities by monitoring performance indicators and identifying opportunities for growth and optimisation

• Ad-hoc Projects: provide support on strategic business initiatives, analytics projects, and planning activities as assigned

Who You Work With

Global Consumer Financial Services is dedicated to helping individuals and businesses achieve their financial aspirations through innovative banking, wealth, and lending solutions. Within Personal & Premier Banking Onshore, the Business Management Office plays a critical role in supporting business strategy, performance management, sales planning, and portfolio analytics.

You'll work alongside business leaders and cross-functional stakeholders across Sales, Marketing, Product, and Technology teams, gaining valuable exposure to how data and analytics drive decision-making, business performance, and customer growth in a leading financial institution.

Who You Are

• Open to learning and feedback

• Strong analytical and critical-thinking skills

• Curious and passionate about transforming data into actionable business insights

• Comfortable working with large datasets and performance metrics

• Strong communication and presentation skills with the ability to articulate insights clearly

• Organised and able to manage multiple priorities effectively

• Proactive, resourceful, and solutions-oriented

• Strong stakeholder management and collaboration skills

• Keen interest in business performance, analytics, and strategic planning

• Currently pursuing an undergraduate or postgraduate degree

Learning Objectives

This internship will provide you with:

• Hands-on experience analysing portfolio datasets to identify trends, revenue opportunities, and business insights

• Exposure to sales planning, portfolio optimisation, and performance management within a leading banking environment

• Opportunities to develop dashboards, scorecards, and performance reports that support strategic decision-making

• Practical experience evaluating sales campaign effectiveness and identifying opportunities for future optimisation

• Exposure to forecasting, business planning, and trend analysis methodologies

• Opportunities to participate in process improvement initiatives that enhance sales productivity and operational efficiency

• Experience collaborating with cross-functional stakeholders across Sales, Marketing, Product, and Technology functions

• Enhanced analytical, project management, stakeholder management, and communication skills through participation in business-critical initiatives

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.